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Sunco is your Trusted Telecom Systems Integrator   

Making business communication 

easier 

for you 

 

 

 
 
 

 

 

From modest beginnings as a home-based, 
family-run business, Sunco has grown over 
the past 20 years into the trusted 
telecommunications partner for over 1,600 
businesses across Canada. We are a proud, 
Canadian company with the love of 
business communication at the very core of 
what we do. 

  
Our team lives, breathes and works with these 
technologies on a daily basis, and understands 
how complex they can be. 

That’s why we’re 

committed to making business communication 

easier 

for your organization. How do we do 

this?  By being an 

Integrator

. We fit all the 

pieces of your voice/data systems together into 
a unified whole - giving you superior design, 
support and management all through one point 
of contact. This strategy ensures you get the 
technology and services your business needs, 
delivered in a way that is coordinated, 
convenient and just 

easier

.   

  
No more confusing network service contracts, 
overseas call centres, long wait times and 
impersonal service

.  

We promise honest advice 

and personal support delivered in a way that 
reflects our core values: 
  

 

We Embrace Change 

 

We Do What It Takes 

 

We are Accountable to the Outcome 

 

We Do the Right Thing 

 

We Bring Out the Best in Each Other 

  
The Sunco team is ready to help.   Leverage 
our Integrator strategy to help make business 
communication 

easier 

for your 

organization.  Optimize your time to focus on 
what matters most 

growing your business

 

Need to reach us? We're 
ready to help! 

 

Service:

  To enter a service call, please 

email [email protected] and a ticket will be 
auto-generated in our system. 

Client Portal:

  To receive log-in credentials for 

our self-service payment and service portal, 
please call Tammy Klemmer at (780) 809-1786 
or 1 (888) 782-9357. 

After-Hours Emergency Service:  

To reach 

our after-hours on-call technician, please call 
(780) 809-1786 or 1 (888) 782-9357 and leave 
a message. 

Accounting:

  For questions regarding 

invoicing, please contact Tammy Klemmer at  
(780) 809-1786 or [email protected]  

 

Содержание VVX 400

Страница 1: ...Polycom VVX400 Quick Reference Guide ...

Страница 2: ...rogramming 3 PLACING AUDIO CALLS 3 ANSWERING AUDIO CALLS 3 ENDING AUDIO CALLS 4 TRANSFERRING CALLS 4 DO NOT DISTURB 4 CONFERENCE CALLS 5 CALL FORWARDING 6 PARKED CALLS 7 Messages 8 VOICEMAIL NOTIFICATIONS 8 HOW TO ACCESS VOICEMAIL MESSAGES 8 HOW TO RECORD YOUR UNAVAILABLE MESSAGE 8 ...

Страница 3: ...nvenient and just easier No more confusing network service contracts overseas call centres long wait times and impersonal service We promise honest advice and personal support delivered in a way that reflects our core values We Embrace Change We Do What It Takes We are Accountable to the Outcome We Do the Right Thing We Bring Out the Best in Each Other The Sunco team is ready to help Leverage our ...

Страница 4: ...udio during calls and conferences The key glows red when activated 9 SPEAKERPHONE KEY Enables you to place and receive calls using the speakerphone The key glows green when activated 10 HEADSET KEY Enables you to place and receive calls through a headset The key glows green when an analog headset is activated and blue when a USB or Bluetooth headset is activated 11 NAVIGATION SELECT KEY Used to sc...

Страница 5: ...number called TO ADD A FAVORITE 1 Select Directory 2 Navigate to Recent Calls 3 Select Info 4 Select Save 5 Label the Contact with their first name last name and any other applicable details 6 Select Save The contact will now be saved in Directories under Favorites TO SAVE THE FAVORITE AS A LINE KEY 1 Navigate to Favorites 2 Select the contact 3 Hold down the line key you would like to associate t...

Страница 6: ...n is displayed and the Mute key glows red To mute and unmute the microphone 1 During a call including a conference call press the Mute key The other parties cannot hear you 2 Press the Mute key again to unmute the microphone END AUDIO CALLS You can end an active call on your phone at any time Calling Programming TO END ACTIVE CALLS Do one of the following Place the handset on the cradle Press End ...

Страница 7: ...the messages or forwarding icon is displayed instead The message Do Not Disturb is displayed in the status bar on all phones ENABLE DO NOT DISTURB You can enable DND to prevent your phone from ringing and to send all incoming calls directly to voicemail All calls you receive while DND is enabled are logged in your Recent Calls list Note Enabling DND on shared lines disables ringing only A visual n...

Страница 8: ...wing forwarding types Always Forwards all incoming calls No Answer Forwards all unanswered incoming calls Busy Forwards incoming calls when you re in a call For shared lines you can only choose Always as your forwarding type the other forwarding options are not available for shared lines CALL FORWARDING To forward all incoming calls to a contact Select Forward or navigate to Settings Features Forw...

Страница 9: ...line If the parked call isn t answered after being returned the call is sent to the default line on the server If the call is not answered after five minutes the call is terminated The time limit for parked calls and the default line are set by the system administrator RETRIEVE A PARKED CALL ON THE SAME PHONE You can retrieve a parked call on the same phone where the call was parked TO RETRIEVE A ...

Страница 10: ... your message centre in the following ways From the Home screen navigate to Messages and select Message Center and select the Connect softkey Dial 8000 Select the Messages button and select the Connect softkey Once you re in the Message centre select 1 to listen to your Messages How to Record your Unavailable Message 1 Enter the Message Centre using one of the following three ways From the Home sc...

Страница 11: ...9 ...

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