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Polycom SpectraLink 8400 Series Wireless Handset User Guide 

2 

April, 2011  |  1725-36720-001_RevB 

 

Contacts / Call Lists ............................................................................................... 14

 

Messages .............................................................................................................. 14

 

Settings.................................................................................................................. 15

 

Applications ........................................................................................................... 15

 

Shortcut Menus........................................................................................................... 16

 

Status Bar Icons ........................................................................................................... 16

 

How to Navigate Screens, Menus, and Sessions ........................................................ 18

 

How to Enter Text, Numbers, and Special Characters ................................................ 19

 

Entering and Editing Data ..................................................................................... 20

 

Locking and Unlocking the Keypad ............................................................................. 21

 

Chapter 4: Using Telephony Applications ................................................ 23

 

How to Make Calls ...................................................................................................... 23

 

Making an Emergency Call.................................................................................... 23

 

Multiple Call Methods ........................................................................................... 23

 

How to Use the Dialer ................................................................................................. 24

 

Opening the Dialer from the Home Screen ........................................................... 25

 

Opening the Dialer from the Session Screen ......................................................... 26

 

How to Answer Calls ................................................................................................... 26

 

Notification ........................................................................................................... 26

 

Incoming Call Management .................................................................................. 27

 

Handling Active Calls ................................................................................................... 28

 

Session List Icons ................................................................................................... 29

 

How to Transfer a Call and Set up Conference Calls .................................................. 30

 

Managing Conference Calls ........................................................................................ 33

 

Forwarding Calls .......................................................................................................... 35

 

Enabling and Disabling Do Not Disturb (DND) ............................................................ 37

 

Enabling and Disabling DND on All Lines .............................................................. 38

 

Enabling and Disabling DND for Single Lines ........................................................ 38

 

How to Use Speed Dial Lists ........................................................................................ 39

 

Accessing Voicemail .................................................................................................... 40

 

Содержание SpectraLink 8440

Страница 1: ...Beta Draft Confidential Polycom SpectraLink 8400 Series Wireless Handset User Guide UC Software 4 0 0 March 2011 1725 36720 001 RevB...

Страница 2: ......

Страница 3: ...property of Polycom and shall be neither reproduced in whole or in part without the prior written approval of Polycom nor be implied to grant any license to make use or sell equipment manufactured in...

Страница 4: ......

Страница 5: ...ew 5 Left Side View 5 Right Side View 6 LED Indicator 6 Chapter 2 Before Using Your Handset 7 Charging the Battery Pack for the First Use 7 Powering Up and Powering Down Your Phone 7 Using the Headset...

Страница 6: ...23 How to Make Calls 23 Making an Emergency Call 23 Multiple Call Methods 23 How to Use the Dialer 24 Opening the Dialer from the Home Screen 25 Opening the Dialer from the Session Screen 26 How to An...

Страница 7: ...hing and Saving with the Corporate Directory 58 Searching the Corporate Directory 58 Saving Corporate Directory Search Results 58 Chapter 7 Instant Messaging 60 Understanding IM Contact Names 60 Under...

Страница 8: ...77 Changing the Alerting Characteristics for PTT 78 Customizing the Handset Display and Other Preferences 78 Adjusting the Backlight 80 Chapter 12 Charging Your Handset 81 Charging the Battery Pack 8...

Страница 9: ...5 36720 001_RevB 5 Use While Driving 100 FCC Statement 101 Specific Absorption Rate SAR Information for SpectraLink 8400 Series Wireless Telephones 101 Appendix F End User License Agreement for Polyco...

Страница 10: ......

Страница 11: ...ur call types voice telephone calls including pages Push to Talk calls custom application notifications and instant messaging chats Your system administrator will customize these options for your faci...

Страница 12: ...and the call duration as shown next Cell color indicates cell status Dark blue Indicates a session is on hold Green Indicates a session is active while another cell is highlighted Light blue Indicates...

Страница 13: ...cation on hold and an instant messaging chat You can display up to eight session cells with four visible at once Scroll with the navigation keys to view and highlight the other cells Whenever you are...

Страница 14: ...Handset User Guide 4 April 2011 1725 36720 001_RevB Features of Your Handset The front back and side views of your handset will orient you to the location of the keys buttons and other physical featu...

Страница 15: ...April 2011 1725 36720 001_RevB 5 Back View Left Side View...

Страница 16: ...t Side View LED Indicator The LED indicator located at the top right of the handset indicates the following conditions Steady even blink Indicates incoming telephony call to your handset Slow uneven b...

Страница 17: ...Powering Down Your Phone Once the Battery Pack is fully charged you use the red End key to power up and power down the phone Press and hold the End key for about two seconds to turn on and turn off t...

Страница 18: ...eadset Bluetooth devices vary The following instructions are intended as a guide and may not apply to your Bluetooth device To pair your Bluetooth headset with your handset 1 Turn on the handset Navig...

Страница 19: ...White icon with a headset Indicates that the headset is paired and connected 5 Press the Add Device soft key to begin the acquire procedure Give this list at least ten seconds to populate to allow the...

Страница 20: ...tons on the headset to increase or decrease call volume Hearing Aid Compatibility Radio frequency can interfere with some hearing aids Your handset has a hearing aid compatibility mode that adjusts th...

Страница 21: ...several attempts Login Requirements Two types of system environments are possible assigned and shared and which one your facility uses determines how you log into the wireless telephone system Contact...

Страница 22: ...ials as provided by your system administrator When entering credentials through the Settings menu a domain name is required as the first entry Use the Encoding soft key to set the text entry mode Abc...

Страница 23: ...ntation of the status of the handset The status icon list is below The date and time display is below the status icons and the handset s extension is centered on the next row The current profile is pr...

Страница 24: ...Lists icon is the default icon for the Home screen It opens the Contacts Directory and Call Lists See Chapter 6 How to Use the Contact Directory and Using Call Lists for more information Messages Whe...

Страница 25: ...ndix C User Settings Menu for a list of available options Applications Some facilities use custom applications for specialized functions such as barcode reader applications or nurse call systems For h...

Страница 26: ...rtcut menu Use the and navigation keys to highlight an option and choose the option by pressing OK Alternatively you can press the number of the option on the keypad to instantly activate it Grayed op...

Страница 27: ...cked from producing outgoing audio 4 The Messages icon is displayed if either a voice or text message is waiting The Missed Calls icon displays when you have missed calls but no voicemail has been lef...

Страница 28: ...urn to the Home screen End Key While navigating press the End key to return to the Home screen To return to the Session Manager If you leave the Session Manager when session cells are present a banner...

Страница 29: ...ference call Turns off the handset when held down for 2 seconds How to Enter Text Numbers and Special Characters When dialing calls or entering contact information you will need to enter characters ot...

Страница 30: ...on the key For example if you re in ABC mode o To enter A press 2 o To enter B press 22 o To enter C press 222 o To enter 2 press 2222 For example if you re in 123 mode To enter 2 press 2 To enter sp...

Страница 31: ...w any new text will overwrite the existing entry If you press the soft key the entire entry will be erased Locking and Unlocking the Keypad To avoid making inadvertent calls you can lock your keypad s...

Страница 32: ...36720 001_RevB 2 Press the Yes soft key An incoming call will automatically unlock a locked keypad for the duration of the ring period and restore normal keypad operation If you do not answer the cal...

Страница 33: ...ke an emergency call 1 Press the Features soft key 2 Press 3 or scroll to the Speed Dial option and press OK 3 Scroll to the emergency number and press OK Multiple Call Methods You can use your handse...

Страница 34: ...enable or disable DND for all lines How to Use Speed Dial Lists Once you enable one line with DND the Set All and Clear All soft keys display Press one of these to enable or disable DND for all lines...

Страница 35: ...all from the address Autocomplete will filter the cells so you can select it Dialing Contact Names and IM Names The Entry Mode soft key allows you to enter letters special characters and supported lan...

Страница 36: ...isplay the number in the dial cell This is predialing Continue to enter the number manually or select a cell from the Autocomplete list Press the Start Key Press Start to open the Dialer and get a dia...

Страница 37: ...he Settings menu See the Settings table in Appendix C User Settings Menu or see Multi Key Answer for help navigating to this feature Incoming Call Management When you are alerted to an incoming call t...

Страница 38: ...plete information Ending calls After you have finished your conversation press End to end or hang up an active call To abort an outgoing call while it is ringing press the End key Handling Active Call...

Страница 39: ...e leg PTT Page receive PTT Page transmit PTT Page idle PTT Page hold IM Presence indicator Holding and resuming calls During an active call the active call icon and the Hold soft key display Press the...

Страница 40: ...u exit the conversation leaving the two other parties connected Your handset can perform three types of transfers Blind A blind transfer exits the call before the two other parties are connected while...

Страница 41: ...a transfer 1 While in an active call or with the call on hold and highlighted press the Features soft key and select Transfer 2 Place a call to the target party See How to Use the Dialer 3 When the t...

Страница 42: ...r of participants Contact your system administrator for more information about the maximum number of participants you can connect by conference in your facility Setting up a conference call 1 While in...

Страница 43: ...when the party answers Muting holding and resuming conference calls Highlight the Conference cell before pressing any soft key The Mute Hold and Resume soft keys operate in conference calls as they do...

Страница 44: ...the conference cell and press End The other parties remain connected as in an attended transfer Splitting conference calls into two calls on hold During a conference call highlight the conference cal...

Страница 45: ...epending on the PBX at your site the caller might hear unending ringback tones or a recorded message such as The party you have called is not available Forwarding calls while they are ringing You can...

Страница 46: ...arding set up for multiple lines go to step 2 2 If you have multiple lines select Line The Line Select screen displays 3 Highlight the line you wish to set up with call forwarding and press OK If you...

Страница 47: ...If you have call forwarding set up for multiple lines go to step 2 2 If you have multiple lines select Line The Line Select screen displays 3 Highlight the line you wish to set up with call forwarding...

Страница 48: ...does not display on the status bar Enabling and Disabling DND for Single Lines If your handset is set up with multiple lines and the system administrator has enabled your handset to apply DND to singl...

Страница 49: ...can be seen in two different views The Favorites soft key displays the lowest index numbers only The Speed Dial option on the Features soft key displays the entire list Display the entire speed dial l...

Страница 50: ...and press the 3 key Assigning Speed Dial Index Numbers A new entry to the Contact Directory is automatically assigned to the next speed dial index number Adding Speed Dial Entries Each time you add a...

Страница 51: ...essages screen displays and Voicemail is highlighted 3 Press OK to select Voicemail 4 Press the Connect soft key to access your mail and follow the visual prompts on the screen 5 Press Home to return...

Страница 52: ...PTT broadcasts In PTT mode the handsets behave like walkie talkies a single handset can transmit to multiple listeners If the system administrator has disabled PTT the PTT options will not display in...

Страница 53: ...our mouth and speak A Call cell opens in the Session Manager with a blue call icon When you release the button the handset enters a ten second wait period during which the channel is open to receive o...

Страница 54: ...ferent channel To hear a PTT broadcast while on a telephone call If Accept While Busy is disabled see Accept While Busy you will not be able to hear a PTT broadcast while you are in an active call Pre...

Страница 55: ...nabled Accept While Busy The Accept While Busy option allows PTT calls to come in as active cells if enabled or as cells on hold if disabled If enabled a PTT broadcast will interrupt telephone calls a...

Страница 56: ...led by the system administrator and displays on your list of channels To subscribe to additional PTT channels 1 Navigate to Settings User Settings Preferences Paging PTT Configuration 2 Select Subscri...

Страница 57: ...list of options To enable vibration To enhance the alerting of a PTT broadcast you may enable PTT vibrate When you enable PTT vibrate the handset will vibrate three times whenever a PTT broadcast is r...

Страница 58: ...for groups 1 to 23 The label identifies the type and can comprise up to 15 characters The label for Group 1 ALL is defined by default Note that groups 24 and 25 are reserved for Priority and Emergenc...

Страница 59: ...a page by pressing the Speaker soft key and selecting a different option Ending a page Press the End key If you are the sender this ends the page for everyone If you are the recipient pressing the En...

Страница 60: ...your phone to receive pages while in an active call the page will display in a second call displayance as an active page You will hear both the original call and the page through the selected speaker...

Страница 61: ...ss the Back key and confirm the changes Allow disallow pages to play during active calls By default if you are in active call when a page is received the page will be held until you end the active cal...

Страница 62: ...ril 2011 1725 36720 001_RevB Change Where Pages are Played An incoming page is always played on the handset s speakerphone unless you are in an active call or wearing a headset in which case the page...

Страница 63: ...irst name and can be searched for by either first or last name They display in the contact list by label first name last name Each field supports a maximum of 32 characters Contact Enter the phone num...

Страница 64: ...alls that are rejected from a contact display in the Missed Calls list If you set the Auto Divert field to enabled each time the contact calls the call will be directed to a third party specified in t...

Страница 65: ...the Home screen To add a contact from the Missed Received or Placed Call Directory 1 Navigate to the Contacts Call Lists Call Lists and press OK See Using Call Lists for more information 2 Highlight t...

Страница 66: ...ct 1 Open the Contact Directory as above and search for the entry you wish to edit 2 Highlight the name you wish to delete and press the Delete soft key To reject calls from a contact Follow the direc...

Страница 67: ...h to view and press the Info soft key to view contact time name and duration To save contact information to the Contact Directory Select the call press the Info soft key and proceed as you would for e...

Страница 68: ...e or first name if the directory is alphabetized by first name An advanced search will search using any combination of the contact s first and last name phone number address and title 1 Navigate to th...

Страница 69: ...2011 1725 36720 001_RevB 59 To enable your phone to save Corporate Directory search results 1 Navigate to Settings User Settings Preferences Corporate Directory View Persistency 2 Scroll to Enabled a...

Страница 70: ...can enter Joe54 in the IM name field and the rest of the information is appended to the IM name when the chat is initiated When a contact is added from the Corporate Directory or from the IM history l...

Страница 71: ...a contact has an IM name the IM icon will display to the left of the name in the Directory to indicate availability Available DND Busy Offline Away No info Unread IM icon If there is an unread IM fro...

Страница 72: ...chat window Press the Dial Mode soft key select the IM option and start entering the IM name The Dialer filters contacts with IM names Select the contact from this list to open a chat window To start...

Страница 73: ...d by pressing the and keys Press the soft key to erase backwards when you want to edit text you have entered When a new IM chat window opens the cursor is in the text entry field ready for your new me...

Страница 74: ...IM history List When you terminate the IM chat by pressing the End key while the IM chat cell is highlighted and on hold or alerting the cell is closed and the chat is stored in the IM history List To...

Страница 75: ...chat history Highlight the cell of the contact you wish to view and press OK An IM chat window opens with the top window displaying all chats with that contact since the handset was turned on To resum...

Страница 76: ...ity in which case the Calendar will not be listed under the Applications icon The Calendar implementation displays the day view by default The month view identifies days with appointments by a yellow...

Страница 77: ...nd Next soft keys to scroll to other months Use the Exit soft key to return to the Home screen Details View When you are in the Day view you can open a Details view for each appointment displayed The...

Страница 78: ...ference bridge and join or begin the conference Meeting Attendees When you join a meeting attendees display in a meeting window The Back soft key will return you to the meeting details screen The Day...

Страница 79: ...phone number or HTTP URL Details Open the event detail Snooze Remind the user later Dismiss Cancel the reminder Session Sensitive Calendar The calendar application is session sensitive If you have a...

Страница 80: ...tivate the barcode scanner by pressing the scanner button on the right side of the handset The phone supports two types of applications one to one and many to many General Operating Instructions The b...

Страница 81: ...how the application works To associate the handset with the computer This step does not apply to applications that reside on the handset If you are using an application that resides on the handset pr...

Страница 82: ...out how to move the cursor to the next field if this is not immediately obvious Using the Many to Many Application The many to many application enables you to use any handset in a group to enter infor...

Страница 83: ...ications icon on the Home screen Use the information below to navigate in a Web application See your system administrator if you have any questions Navigating the Web Use the and navigation keys to sc...

Страница 84: ...Polycom SpectraLink 8400 Series Wireless Handset 74 April 2011 1725 36720 001_RevB OAI line numbers on OAI line numbers off OAI Message Waiting on and off Example screen...

Страница 85: ...are labeled Normal Silent Meeting and Custom Profiles have default settings that you can customize You may also edit Profile labels To set the current profile Press the Profile soft key from the Home...

Страница 86: ...that the Tone Volume setting is on the same menu as the Ringing option The Ringing option sets the ring and vibrate patterns not the volume Set the volume by selecting the Tone Volume option You may a...

Страница 87: ...ge the Alerting Characteristics Use the Alerting option to customize the alerting characteristics for each type of alert Volume tone pattern and vibration options are available See Appendix C User Set...

Страница 88: ...e Change the Alerting Characteristics and Appendix C User Settings Menu Customizing the Handset Display and Other Preferences You can adjust the text that displays on the screen through the Preference...

Страница 89: ...entries in the corporate directory chronologically instead of alphabetically See Searching and Saving with the Corporate Directory Background The Background option enables you to change the backgroun...

Страница 90: ...ither 5 10 15 or 30 seconds of inactivity You can also disable the backlight completely with this option To change the backlight timeout From Settings User Settings select Backlight Timeout to change...

Страница 91: ...SpectraLink 8400 Wireless Telephones Check the label on the Battery Pack and ensure the model number is RS657 for the Standard Capacity Battery Pack or RS658 for the Extended Capacity Battery Pack Ris...

Страница 92: ...arge four Battery Packs simultaneously You can mount it on a horizontal or vertical surface The Battery Pack snaps into the charging slot The LED on the occupied bay indicates the charging status of t...

Страница 93: ...e an additional Battery Pack in the rear charging bay The handset has charging priority when both slots are occupied The handset s charging status is indicated by the battery status icon When the hand...

Страница 94: ...or handset storage when you are trying to charge a Battery Pack in the rear slot as it will interrupt the charging cycle and take longer for the Battery Pack to charge About Battery Packs Two Battery...

Страница 95: ...ry Low message when there are fewer than two minutes of talk time remaining When the handset is in Standby mode the message Battery Low and a series of chirps indicate a critically low Battery Pack ch...

Страница 96: ...cture Ensure that you fully charge the Battery Pack the first few times as the Battery Pack becomes most efficient after the first few charge cycles If multiple Battery Packs are supplied with your ha...

Страница 97: ...ed the backlight comes on briefly and the handset beeps to indicate that charging has begun Any battery that exhibits swelling cracking or other abnormality should be disposed of promptly and properly...

Страница 98: ...April 2011 1725 36720 001_RevB 88 Appendix A Troubleshooting Information for this Appendix is to be determined...

Страница 99: ...ssure on charger electrical contacts while wiping Polycom recommends the use of a silicone cover to prolong the life of your handset especially when it is dropped regularly or cleaned frequently with...

Страница 100: ...lp protect the surfaces and help prevent liquids rain etc from entering into the interior of the handset This product is not waterproof and exposing the unit to liquids may result in permanent damage...

Страница 101: ...ttings Menu The User Settings menu contains all the options you need to customize your handset settings for optimum use Navigate to this menu from the Home screen Settings icon Use the tables shown ne...

Страница 102: ...Polycom SpectraLink 8400 Series Wireless Handset 92 April 2011 1725 36720 001_RevB...

Страница 103: ...Using Settings Menu April 2011 1725 36720 001_RevB 93...

Страница 104: ...Polycom SpectraLink 8400 Series Wireless Handset 94 April 2011 1725 36720 001_RevB...

Страница 105: ...Using Settings Menu April 2011 1725 36720 001_RevB 95...

Страница 106: ...April 2011 1725 36720 001_RevB 96 Appendix D Icon Table A table of icons and their associated meaning is under development...

Страница 107: ...as identified by the model number located on the label of the product SpectraLink 8020 Wireless Telephone 802X SpectraLink 8030 Wireless Telephone 803X Desktop Charger PCS1850 Dual Charger PCD1850 Qua...

Страница 108: ...ice representative for assistance if you have a faulty Battery Pack or a problem with your charger Any battery that exhibits swelling cracking or other abnormality should be disposed of promptly and p...

Страница 109: ...fer servicing to qualified service personnel Polycom recommends that standard acceptance procedures be followed prior to operating this equipment in proximity of life support systems Operational Warni...

Страница 110: ...t that is sensitive to external radio frequency RF energy Pacemakers The Health Industry Manufacturers Association recommends that you maintain a minimum separation of 6 inches 15 cm between a handhel...

Страница 111: ...Wireless Telephones Your wireless telephone is a low power radio transmitter and receiver When it is on it receives and sends out radio frequency RF signals In August 1996 the Federal Communications...

Страница 112: ...he limit established by the government adopted requirement for safe exposure The tests are performed in positions and locations at the ear and worn on the body as required by the FCC for each model Wh...

Страница 113: ...his limitation The Software Product is licensed as a single product Its component parts may not be separated for use on more than one Product 2 2 Backup Except as expressly provided for under this Agr...

Страница 114: ...t the Software Product may be used and transferred only as part of that single Software Product package and may not be separated for use on more than one Product 6 WARRANTY AND WARRANTY EXCLUSIONS 6 1...

Страница 115: ...SERVICES SHALL BE GOVERNED BY THE TERMS OF THAT AGREEMENT 8 DISCLAIMER Some countries states or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental...

Страница 116: ...as such terms are used in 48 C F R 12 212 or 48 C F R 227 7202 as applicable Consistent with 48 C F R 12 212 or 48 C F R 227 7202 1 through 227 7202 4 as applicable the Commercial Computer Software a...

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