Call Park
To Park a call
Parking a call is very similar to putting a call on hold. The key
difference is, when you put a call on hold you can only retrieve
the held call from the phone that put the call on hold. With Call
Park, you can put a call on hold and pick it up from ANY phone
within the same Call Park Group. Through the Admin Portal,
Call Park Groups can be creates so specific groups of phones
can park calls for each other. If you do not create specific Call
Park Groups, all phones are automatically assigned to the
Standard Call Park Group.
To create a Call Park Group which allows specific phone to park
calls for each other, login to the Admin Portal and click the
Groups Tab then select Call Park Groups.
To Park a Call:
1.
While on a call, press the More soft key
2.
Press the Park soft key
3.
The phone will respond with a voice prompt such as
“Call Parked on 9001”. The caller will hear hold music.
4.
To pick up the parked call, anyone on any phone may
dial the park number (9001 in this example) to be
connected with the caller.
Paging (Intercom)
To page to all phones
Paging allows you to speak to all phones at the same time
through t h e i r speaker phone. Paging is used to make
announcements such as “Jim, you have a visitor in the lobby” or
to let people know about a parked call such as “Susan, you have
a call waiting on Park 2”. Paging will only notify phones not in
use or not set to DND.
To group specific phones so only they receive specific Paging
calls, login to the Admin Portal and click the Groups Tab then
select Paging Groups.
Initiating a Page
1.
Use the speaker phone
2.
Dial the Paging Group (9100 is the Standard Paging
Group for all phones).
3.
WAIT FOR THE TONE before speaking
4.
Make your announcement which will be heard on all
phones (except phones set to DND or phones in
use).
5.
Hang up the phone when finished
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