Troubleshooting
55
Remove Calls From Parking Lot Status List
You can end parked calls using the Parking Lot Status list in the web interface.
To remove calls from the Parking Lot Status list:
1
In the web interface, go to
Status > Call History
.
2
In the
Remove
column, check the box for the call you want to remove.
3
Click the
Remove
button.
Your D230 ends this call and removes it from the Parking Lot Status list.
Extract PCAP Capture Result
You can enable Packet Capture (PCAP) to see network packet traffic.
If PCAP is enabled on your base station, click the
Extract
button to extract the PCAP capture results. This
saves a file named
trace.pcap
to your PC. The default save location is your downloads folder, unless
otherwise specified.
Before extracting PCAP capture data, set the
Enable
parameter to False to prevent capturing extra data
that could corrupt your file.
To enable PCAP:
1
In the web interface, go to
System Management > Device Admin > Remote PCAP Server
.
2
In the
Default
column, uncheck the box for the
Enable
parameter.
3
In the
Value
column of the
Enable
parameter, check the box to set this parameter to True.
4
Click
Submit
. No reboot is required.
To capture packets using PCAP:
1
In the web interface, go to
System Management > Device Admin > Packet Capture
.
2
In the
Default
column, uncheck the box for the
On
parameter.
3
In the
Value
column of the
On
parameter, check the box to set this parameter to True.
4
If desired, change the
Storage
setting between
Internal Storage
(the default) and
OBiTalk
Designated
.
5
Click
Submit
. No reboot is required.
6
When you are ready to extract the captured packets, go to
System Management > Device Admin
> Packet Capture
.
7
In the
Value
column of the
On
parameter, uncheck the box to set this parameter to False.
8
Go to
System Management > Device Update > PCAP Capture Result
.
9
Click
Extract
. You can specify a location to save your packet file