3
Poly VVX 450 Series Quick Reference
cont.
Warm Transferring Calls
A warm transfer (attended) allows Users to speak privately with the receiving party
before transferring the call. A warm transfer also confirms the availability of the
receiving party.
1. During an active call, press the
Transfer
button
2. Dial the phone number or extension .
3. After the receiving party answers the call, press the
Transfer
button or simply hang up.
Blind Transferring Calls
A blind transfer (unattended) allows Users to send calls to an alternate extension
or phone number without waiting for an answer or confirming the availability of the
receiving party.
1. During an active call, press the
BlindX
soft key .
2. Dial the phone number or extension .
3. Press the
Enter
soft key
Transfer a Call to Voicemail
Transfer directly to someone’s voicemail by transferring to **<extension#>.
Checking Voicemail
1. To check your mailbox from your phone, press the Messages button. If you wish to
check your messages from another NocTel phone, dial *15 on the keypad.
2. Follow the menu prompts to access your voicemail.
Initiating a Conference Call
1. Establish your first call.
2. Press the
Conference
soft key; the party you have been speaking to will be put on
hold and you will hear the dial tone.
3. Dial an additional contact and wait for them to answer so you can notify them that
you are bringing them into a conference call.
4. Press the
Conference
soft key again; all parties are now on the call.
Note: If the party doesn’t answer or doesn’t want to participate in the conference call,
press “End Call” and you will be returned to the original caller.
Forwarding Calls on an Extension
1. With the handset on the hook dial
*72
followed by the 10-digit number.
(*72XXX.XXX.XXXX)
2. The phone will call the provided number and enable call forwarding once the end user
has picked up.
After the initial setup, use
*73
to deactivate forwarding.
Note: You can use
*72
alone to enable forwarding again to the same number that you
previously entered.
