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USER GUIDE

6.2.2 | June 2020 | 3725-63715-013A

Polycom RealPresence Group Series

Getting Help

For more information about installing, configuring, and
administering Poly/Polycom products or services, go to
Polycom Support.

Plantronics, Inc. (Poly — formerly Plantronics and Polycom)
345 Encinal Street
Santa Cruz, California
95060

design, and the Poly logo are trademarks of Plantronics, Inc.
All other trademarks are the property of their respective
owners.

Содержание Polycom RealPresence Group Series

Страница 1: ...istering Poly Polycom products or services go to Polycom Support Plantronics Inc Poly formerly Plantronics and Polycom 345 Encinal Street Santa Cruz California 95060 2020 Plantronics Inc All rights re...

Страница 2: ...Control Battery 9 Wake the System 9 Contacts 10 Contact Presence States 10 Browse the Directory 10 Search for Directory Contacts 11 Calling 12 Call by Entering a Name or Number 12 Call Frequently Use...

Страница 3: ...e 22 Supported Content Resolutions and Refresh Rates 22 Polycom People Content IP 22 Download and Install Polycom People Content Technology 23 Share Content using People Content IP 23 Stop Sharing Con...

Страница 4: ...meras 35 Select Cameras 35 Adjust Cameras 35 Switch Between Cameras 35 Allow the Far End System to Control Your Camera 35 Pin an Active Speaker 36 Enable Camera Tracking During a Call 36 Disable Camer...

Страница 5: ...t The Poly Online Support Center is the entry point to online product service and solution support information including Video Tutorials Documents Software Knowledge Base Community Discussions Poly Un...

Страница 6: ...inistrator to find out more about the options set for your system RealPresence Group System Power RealPresence Group Series systems have a power proximity sensor instead of a physical power button Ins...

Страница 7: ...ights mean contact your administrator All test results are logged in the system memory When the test sequence completes with no severe errors the system starts normally Power Off a RealPresence Group...

Страница 8: ...olume controlling the camera navigating screens and more RealPresence Group Series systems and Polycom EagleEye cameras and camera systems have infrared receivers that enable you to control the system...

Страница 9: ...pan tilt the camera 8 Delete letters or numbers or go back to a previous screen 9 Display the Menu screen 10 Return to the Home screen 11 Place or answer a call or power on the system 12 End and reje...

Страница 10: ...system Procedure 1 Pull the battery out of the end of the remote control 2 Insert the USB plug of the battery into a USB 2 0 port on your system 3 Wait until the status light on the battery turns gre...

Страница 11: ...of contacts view contact presence states and call contacts from the directory For more information about this and other Microsoft and Polycom interoperability considerations refer to the Polycom Unifi...

Страница 12: ...rectory entries to locate the desired contact Search for Directory Contacts You can perform a directory search to find contacts to call who are not in your Favorites or Contacts list Procedure 1 With...

Страница 13: ...that are available when making audio video or conference calls Call by Entering a Name or Number You can place a call to contacts by entering a contact s name or number using a touch device or the re...

Страница 14: ...umbers You can select a number to call from the Frequently Used list which include the list of most frequently used incoming and outgoing calls Procedure 1 From the Home screen select Place a Call 2 D...

Страница 15: ...nabled by your system administrator you can place an audio only call from the system Procedure 1 From the Home screen select Place a Call 2 From the Place a Call screen Keypad use the remote to naviga...

Страница 16: ...r remote control select Ignore or press Hold a Call In a point to point call you can place a call on hold and then answer an incoming call make an outgoing call or switch between two calls Procedure P...

Страница 17: ...sites can participate in conference calls when using a bridge such as the RealPresence Collaboration Server 800s to host the conference call The number of sites allowed in the call is determined by t...

Страница 18: ...resume the conference while an individual participant in the meeting is on hold Switch Between Calls in a Conference Call When you have a call on hold you can switch between the held and active calls...

Страница 19: ...ter a meeting password to prevent unauthorized participants from joining conference calls hosted by your system Keep the following points in mind regarding meeting passwords Audio only endpoints are u...

Страница 20: ...r Business 2015 conference calls View Scheduled Meetings If your RealPresence Group Series is configured to connect to the Microsoft Exchange Server you can view scheduled meetings on the Home screen...

Страница 21: ...he People stream Note You cannot display copyright protected content such as that included on some DVDs Besides showing content you can also receive and control Microsoft content initiated with a cont...

Страница 22: ...GA content input on RealPresence Group Series systems during active calls If this feature is not enabled 3 5 mm audio input is heard by both the near end and far end conference site participants durin...

Страница 23: ...800 x 600 56 60 72 75 85 1024 x 768 60 70 75 85 1280 x 720 50 60 1280 x 768 60 1280 x 1024 60 75 1600 x 1200 60 1680 x 1050 60 1920 x 1080 60 1920 x 1200 60 Polycom People Content IP The People Conte...

Страница 24: ...ent IP You can share content with the People Content IP application Before you share content download and install the People Content IP application from Polycom Support Procedure 1 Do one of the follo...

Страница 25: ...sharing content Note General Microsoft feature restrictions apply Password enabled applications programs or files remain password enabled when using this feature For more information refer to Microso...

Страница 26: ...Suite is enabled for a room system recording controls display on the room system and you can start pause and stop a recording from the room system Dial RealPresence Media Suite directly You can dial i...

Страница 27: ...e Media Suite IP is 11 12 13 14 and the VRR number is 4096 dial 11 12 13 14 4096 If the RealPresence Media Suite E 164 prefix is 8888 and the VRR number is 4096 dial 88884096 For SIP calls use one of...

Страница 28: ...unless the administrator for the RealPresence Media Suite has disabled the Start Recording Immediately option Procedure 1 Enter the IP H 323 or SIP address of the Media Suite The TVUI displays in the...

Страница 29: ...how the speaker only Procedure Select to open the Quick Access menu then select Record Controls Start Pause a Recording using Onscreen Recording Controls You can pause a recording at any time during a...

Страница 30: ...Group 700 system you can either record the speaker and content or record the speaker only using a connected laptop of tablet Your administrator determines the settings for this feature Procedure 1 Po...

Страница 31: ...nnects the system automatically shows video in full screen view You can switch back to the Home screen during a call if for example you need to adjust a user setting and your system is configured to a...

Страница 32: ...ons ceases and no Self View displays When your video is stopped in other environments a video pause image is sent to the far end Regardless of the environment stopping your video does not affect the s...

Страница 33: ...ame time continuous presence is used If one site speaks uninterrupted for at least 15 seconds that site appears in full screen on the monitor Discussion Multiple sites are displayed in continuous pres...

Страница 34: ...yout for the call Audio Adjustments You can control several audio settings on the system including adjusting the volume adding a headset and muting the microphone Adjust the Volume You can raise or lo...

Страница 35: ...is connected you can hear and control call audio on your headset while the headset is connected to the system However you cannot use the USB headset audio controls to mute or change the volume on the...

Страница 36: ...cameras and camera systems Note Before you can adjust the EagleEye Director or EagleEye Director II camera systems you must turn camera tracking off Procedure 1 Select either a near end or far end vi...

Страница 37: ...nt you want to pin as the active speaker After you select an active speaker you can pan tilt and zoom in or out the participant s camera using the buttons on the remote control 3 To unpin an active sp...

Страница 38: ...ra control information in mind when using self view When in a call near camera control pans and zooms the local camera without changing the layout When out of a call camera control changes the Self Vi...

Страница 39: ...can however make outgoing calls Procedure 1 Navigate to Settings User Settings Meetings 2 Set Auto Answer Point to Point Video or Auto Answer Multipoint Video to Do Not Disturb Enable Answering Video...

Страница 40: ...on your system the far end must support encryption or the call will not be completed Note To avoid security risks Polycom recommends that all participants communicate the state of their padlock icons...

Страница 41: ...fely exchange in a conversation After a call begins the visual security classification indication of the call displays on all endpoint monitors in the call During a call you can override the security...

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