Troubleshooting
When using my wireless remote control, the base unit does not beep.
1
. Check that the base unit is plugged in and connected to the blanket.
2
. Check that the battery is properly installed in the remote.
3
. Re-synchronize the remotes to the base unit.
My wireless remote control is not transmitting commands properly.
Move the remote
6
inches and re-transmit.
My blanket isn’t heating quickly.
The blanket takes
20
–
30
minutes to reach maximum temperature. This is because
of its energy-efficient design.
My blanket does not seem to be heating up.
The Polartec Heat
®
Blanket provides soft, blissful heat for all-night warmth. It is
NOT intended to deliver the pain relieving heat of a heating pad. To maximize the
warmth of your Polartec Heat
®
Blanket, be sure to cover your blanket with a
bedspread, comforter, or blanket. To check that the blanket is operating correctly,
please follow these steps:
1
. Fold blanket with at least
4
folds.
2
. Connect the blanket cord to the blanket, and plug the power cord into a
working wall outlet.
3
. Turn the wireless remote control ON, and rotate the dial clockwise all the way
to the right. The remote should illuminate, and the base unit should beep. Wait
10
minutes.
4
. Place your hand inside the folds of the blanket. You should feel warmth.
5
. Turn the remote OFF.
CAUTION: This folded position is a non-standard use of the blanket. Do not
continue this test for more than
15
minutes.
My blanket shuts off after a while, why?
The blanket is provided with a
10
-hour automatic shut-off feature for your safety.
If the blanket has turned off, simply press the center illumination button on your
remote, and the blanket will re-activate.
If this blanket is DC, can I use it in Europe?
The blanket is only rated to be used in the US and Canada at the present time
using
110
–
120
V AC,
60
Hz power. Using other power sources can damage the
blanket and may cause serious safety risk.
My blanket has a ribbed appearance. Is this normal?
Yes, the blanket works by heating extraordinarily fine conductive fibers that are
knit into the blanket. These are close together and may give the blanket a subtle
ribbed look.
If you have additional question or concerns, please contact
Lands’ End Customer Service at
800-746-3467
.
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