Section 5. Maintenance and Troubleshooting
34
PlexWriter 8/8/24U Installation and Users Manual
Troubleshooting for Macintosh Users
Symptom Possible
Causes Solutions
Drive will not
operate as CD-
ROM, CD-R or
CD-RW
device.
Whether using the
PlexWriter as a
standard CD-ROM,
CD-R or CD-RW
device, you will need
additional software and
device drivers that are
not part of the
Macintosh operating
system.
You will need to purchase additional
software. Supported software lists
can also be found on the Plextor web
site at www.plextor.com.
Drive does not
respond.
Bad connection
between PlexWriter
drive and USB
interface.
Ensure the USB cable is securely
connected between the computer
and the PlexWriter, and that the
cable is not damaged.