Section 5. Maintenance and Troubleshooting
PlexWriter 12/4/32 Operation Manual
47
Possible Cause #7
•
PlexWriter drive set for test mode.
Solution #7
•
Test mode is for factory use only. Set DIP switch (on external drive) or jumpers
(internal drive) to switch test mode off.
Possible Cause #8
•
Improper or no SCSI bus termination.
Solution #8
•
Ensure that only the peripheral at the end of the internal SCSI cable and/or the
last peripheral in a SCSI chain of external devices is terminated. See page 13.
•
Some peripherals have a setting marked “Termination Power” instead of
“Terminator.” Ensure that termination power switches are set correctly.
•
Note that a lack of termination or too many terminations in a chain may cause
intermittent problems.
Possible Cause #9
•
SCSI controller driver is old and needs to be updated.
Solution #9
•
Obtain the latest available SCSI controller driver from the SCSI board’s
manufacturer or the manufacturer’s web site. Then install the updated driver in
your computer.
Symptoms
Cannot use other CD-ROM drives to initialize or read CD-R or CD-RW discs written
by PlexWriter.
Possible Cause #1
•
Trying to read a CD-RW disc in a CD-ROM drive that does not support it.
Solution #1
•
Use the PlexWriter to read CD-RW discs or use a different CD-ROM drive. Only
CD-ROM drives manufactured after 1997 can read CD-RW discs.
Possible Cause #2
•
UDF reader is not installed on the system to read CD-RW or packet written discs
from a CD-ROM drive.
Solution #2
•
Refer to your packet writing software manual for how to obtain a UDF reader
and install it on the computer where you need to access these discs.
Possible Cause #3
•
Session was left open on a CD-R disc and does not have a Table of Contents.
Solution #3
•
Place this disc back into PlexWriter and use the same software originally used to
write to it. Then close the session/disc.
