Warranty Information
PLEXTOR CORP. (‘‘PLEXTOR’’) warrants your PlexWriter 4/12 against any defect in material
and workmanship, under normal use, for a period of one year following its date of
purchase. In the event this product is found to be defective within the warranty period,
PLEXTOR will, at its option, repair or replace the defective drive.
This warranty is void if: a) the drive is operated or stored under abnormal use and
maintenance conditions; b) if the drive is disassembled, repaired, modified, or altered,
unless such repair, modification, or alteration is expressly authorized in writing by
PLEXTOR; c) if the drive is subject to abuse, neglect, lightning strike, electrical fault,
improper packaging, or accident; d) if the drive is installed improperly; or e) if the serial
number of the drive is defaced or missing.
PLEXTOR will not, under any circumstances, be liable for direct, special, or consequen-
tial damages such as, but not limited to, damage or loss of property or equipment, loss of
profits or revenues, cost of replacement goods, or expense or inconvenience caused by
service interruptions. Under no circumstances will any person be entitled to any sum greater
than the purchase price paid for the drive.
To obtain warranty service, you may contact PLEXTOR’s Technical Support Department
by calling 800-886-3935. They will attempt to diagnose and correct your problem by
phone. If the drive does not function properly they will issue a Return Material Authorization
(RMA) number. You may be asked to furnish proof of purchase to confirm that the drive is
still under warranty.
All drives returned to PLEXTOR must be securely packaged and shipped postage
prepaid. All product returns must be authorized in advance by PLEXTOR’s Technical
Support Department. Authorization is confirmed by issuance of the RMA number, which
must be written prominently on the outside of the box in which the defective drive is
returned to PLEXTOR.
Inside back cover
5.75" x 8.25" PLEX WRITER MANUAL
Plextor Manual,
Carla Williams
1/2/98
