Table of Contents
vi
PlexWriter 24/10/40U Installation and Users Manual
5. Maintenance and Troubleshooting ................................................................. 23
Displaying the Serial Number ............................................................................ 23
Upgrading Firmware .......................................................................................... 23
Troubleshooting ................................................................................................. 24
Troubleshooting: General............................................................................... 24
Troubleshooting: Reading Discs .................................................................... 25
Troubleshooting: Writing CD-R and CD-RW Discs...................................... 27
Troubleshooting: Playing Audio Discs .......................................................... 32
Troubleshooting for Macintosh Users ............................................................ 33
6. Frequently Asked Questions about Writing .................................................. 35
Appendix A: PlexWriter Specifications.............................................................. 37
Appendix B: Technical Support.......................................................................... 41
How to Contact Us ............................................................................................. 41
Before You E-mail/Log On/FAX/Call ............................................................... 42
Returns ............................................................................................................... 42
Appendix C: Helpful Contacts ............................................................................ 43
Contacts for CD-R and CD-RW Components.................................................... 43
Contacts for PC Vendors.................................................................................... 44
Appendix D: Warranty ........................................................................................ 45
Index...................................................................................................................... 47