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12.3 Apple Macintosh

Symptoms

Invalid Drive Specification

No Device Found 

Drive Not Responding

Possible Cause and Solution

SCSI Address Conflicts with the Hard Disk Drive

This usually can be corrected by selecting another SCSI address (normally addresses 1 to
6) for your CD-ROM drive. Note: The Macintosh’s hard disk uses address 0 and its
internal SCSI adapter uses address 7.

Symptom

Computer Does Not Respond

Possible Cause and Solution

INIT Conflicts

Remove all INITs except those absolutely needed from your System Folder and the
ones copied from the CD-ROM device driver disk. If the CD-ROM drive functions
correctly, reinstall the INITs one at a time, restarting the Macintosh after each one,
until the problem is solved.

Symptom

Low Performance of CD-ROM Application Software

Possible Cause and Solution

System Set for Virtual Memory

If your Macintosh is using System 7 and is in Virtual Mode, it may exhibit slow performance
during real-time graphics and animation. This is because your hard disk drive and
CD-ROM drive must use your computer’s SCSI bus almost simultaneously. To remedy
this, remove Virtual Mode from the system and restart the Macintosh.

CHAPTER 12 ---- Troubleshooting

62

  12PLEX OPERATION MANUAL

Содержание 12X-3

Страница 1: ...he 12PleX is available in both caddy and tray versions For information on using a tray loading 12PleX go to page 43 For caddy loading continue reading below Caddy Loading Plextor s CD ROM drives use a...

Страница 2: ...he drive requiring the drive s return to your dealer for service If your caddy appears defective promptly replace it with a new one Handle the caddy as you would any precision component Do not Allow m...

Страница 3: ...ble to remove the caddy from the drive by using the Emergency Eject button Turn off power to the drive Insert a paper clip into the Emergency Eject hole The caddy should now eject from the drive Pleas...

Страница 4: ...es off the disc After removing the dust particles you may wipe the disc using a clean soft cotton cloth Use a straight line motion wiping from the center out Do not wipe the disc in a circular motion...

Страница 5: ...tton for more than 1 second to begin a fast forward search ffwd To eject the caddy from the drive press the Stop Eject button once to stop AUDIO play and a second time to eject the CD While in audio C...

Страница 6: ...connect your drive to an audio amplifier as shown on the next page The audio cables shown are available at most computer and audio supply stores CHAPTER 11 How to Play Audio CDs on Your Drive 46 12PLE...

Страница 7: ...t has no impact on the volume level of the rear panel audio outputs PX 12XS Internal or External PX 12XSe External CHAPTER 11 How to Play Audio CDs on Your Drive Audio Amplifier Audio Input RCA Type P...

Страница 8: ...your computer Take note of this message Then runthetest diagnostic programthatprobablyisincludedwiththedevicedrivers for your SCSI interface board Follow the instructions given in the SCSI interface b...

Страница 9: ...olve your problem after reviewing the relevant sections of this chapter please contact Plextor s Technical Support Department See Chapter 13 for information on how to prepare for and then make contact...

Страница 10: ...he front of your drive One reason then that you might not hear sound when playing a CD ROM disc is that a soundboard is required These discs use only sound card audio not CD Audio To help you determin...

Страница 11: ...board has different settings for each input source including one for CD Audio Run your soundboard s mixer program and verify that the volume is turned up Bad Soundboard Audio Cable If you have verifie...

Страница 12: ...annot be loaded properly an error message will normally be displayed on the screen Try rebooting the computer Watch as the CONFIG SYS file executes and look for an error message to appear You can pres...

Страница 13: ...puter and ensure that the CD ROM device driver recognizes the SCSI interface board 3 Turn off the computer and reinstall each peripheral and its device drivers one at a time 4 Repeatsteps2and3untilthe...

Страница 14: ...an earlier version will result in an INCORRECT DOS VERSION message A copy of MSCDEX EXE ver 2 22 is included with DOS 6 0 You can find this file in your C DOS directory If you previously had loaded MS...

Страница 15: ...mmands Sent to the Drive Result in CDR101 Error Possible Causes and Solutions Defective Caddy A warped or damaged caddy can cause a CDR 101 error message Try using another caddy and see if this elimin...

Страница 16: ...alid Drive Specification Interface Board Driver Fails to No Device Found Recognize the CD ROM Drive Drive Not Responding Possible Causes and Solutions Drive Is Not On If you have a PX 12XS external dr...

Страница 17: ...t contaminants or deep scratches on the disc s surface may prevent the drive from reading data Read Chapter 10 to learn how to clean CD ROM discs You should also review the low performance symptom dis...

Страница 18: ...re changing the setting of the rear panel switches See Chapter 7 Symptom Additional Symptom CDR101 Not Ready Reading Drive X All Commands Sent to the Drive Result in CDR101 Error Possible Causes and S...

Страница 19: ...formats Symptom Additional Symptom CDR103 Not High Sierra Format Occurs Regardless of the Discs Used Possible Causes and Solutions Incorrect Jumper Setting You might have the block jumper set to ON S...

Страница 20: ...review the low performance symptom discussed on page 61 CD ROM Drive Set to Test Mode Turn this switch OFF The test mode is for factory use only Always turn the drive OFF before changing the setting o...

Страница 21: ...en return to twelve speed mode It is also possible that the disc is dirty Please refer to page 44 for instructions on how to clean your CD ROM disc Symptom Disc Is Ejected After Being Inserted ON BUSY...

Страница 22: ...ded from your System Folder and the ones copied from the CD ROM device driver disk If the CD ROM drive functions correctly reinstall the INITs one at a time restarting the Macintosh after each one unt...

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