PlenOptika QuickSee, Инструкция по применению

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P/N 2018 - 10 B Rev A 6 – Release
Limited Warranty
PRODUCT WARRANTY
The Product (excluding the Software and Firmware) is warranted solely to Buyer against defects in materi-
als and manufacturing for a period of twelve (12) months (or 24 or 36 months, you purchased an extended
warranty when you purchased the Product) from the shipping date (“Product Warranty Period”). PlenOptika
warrants solely to Buyer that Firmware and Software will substantially conform with the applicable Docu-
mentation for a period of ninety (90) days from the shipping date (“Software Warranty Period”). Buyer’s
sole and exclusive remedy for any breach of the foregoing warranties shall be for PlenOptika to repair or re-
place, at its election, the defective Product, Software or Firmware (each as applicable); provided that Buyer
complies with the return policy stated below, and such breach occurred during the Product Warranty Period
or Software Warranty Period (each as applicable). The warranties exclude any malfunctions or damage re-
sulting from (a) Buyer’s failure to comply with the Documentation; (b) violation of the rights and restrictions
on use; (c) any alteration, modification, or improper storage, handling, transporting, use, or maintenance
of any part of the Product, Firmware, or Software by anyone other than PlenOptika or its service or supply
contractors; (d) any external force or unusual stress such as building structural deficiency, power surge,
fluctuation or failure, or climate control failure; or (e) any actions beyond PlenOptika’s reasonable control.
PlenOptika reserves the right to use “good-as-new” parts in servicing the Product.
RETURN POLICY
Please contact PlenOptika before returning any Product by emailing returns@plenoptika.com. PlenOptika
will not accept the return of any product if PlenOptika has not approved the return in advance and provided
you with a Returned Materials Authorization number (“RMA”). All returns must be packaged as instructed
by PlenOptika and labeled with the assigned RMA number. Products are to be returned only in the country
or region in which they were originally purchased.
Claims for shortages, errors in delivery, or defects apparent on visual inspection must be made in writing
to PlenOptika by emailing returns@plenoptika.com within five (5) business days after receipt of shipment.
Buyer’s failure to give timely notice of the same shall constitute unqualified acceptance of such shipment.
You will have a period of seven (7) days from the date of delivery to return the Products for any reason or no
reason. You must (i) contact PlenOptika at the email address above and receive an RMA before the conclu-
sion of the seven (7) day period, and (ii) bring the Product to an approved carrier for return shipment within
five (5) business days of receipt of an RMA number in order to qualify for a refund. The refunded amount
shall be the purchase price less any shipping and handling fees.
During the Product Warranty Period, PlenOptika will repair or replace (at its option) defective or noncon-
forming Product covered by the warranty described above; provided that Buyer returns the Product within
ten (10) business days of issuance of an RMA number. PlenOptika reserves the right to refuse any return of
Product(s) during the Product Warranty Period that are not defective or nonconforming, not covered by the
warranty, or whose defects were caused by improper use, storage, or handling. If PlenOptika does not repair
or replace the defective or non-conforming Product, the refunded amount shall be the purchase price less
any shipping and handling fees, taxes, royalties or other payments made by PlenOptika, and any amount
commensurate with any damage to the defect enacted by Buyer.