PLAYNATION WARRANTY
2019
PlayNation Play Systems warrants its Regal™, Horizon™ and Empire™ series swing sets to be
free from defects in workmanship and materials, under normal use and conditions, for the
lifetime of the product for above ground structural wood components and for two years for the
following accessories (e.g., swings, hardware, plastics, tarps, rope ladder, etc.).
PlayNation warrants its Premium Redwood swing sets to be free from defects in workmanship
and materials, under normal use and conditions, for the lifetime of the product for all Redwood
components. All hardware/non-wood components are covered for a period of three years and
all ropes and canopies are covered for a period of one year.
PlayNation warrants all of its slides to be free from defects in workmanship and materials,
under normal use and conditions, for the lifetime of the product.
PlayNation warrants all remaining products, including but not limited to its Free Standing Swing
Set, See-Saw, Children’s Picnic Table with Umbrella, Play-Zee-Bo™, Riviera Playhouse,
Interlocking Sandbox, Toy Chest, and spring riders to be free from defects in workmanship and
materials, under normal use and conditions, for a period of 1 year. All accessories purchased
separate from those included with one of our swing set packages have a one year limited
warranty.
Cosmetic imperfections and natural tendencies of wood such as peeling, splintering, warping,
seasonal checking or cracking, knots or knot holes, etc. are normal characteristics of all outdoor
wooden play equipment and are not covered by this warranty. Checks or cracks in wood
components that do not affect the intended function of the part, piece or overall swing set
functionality are not covered under this warranty.
Wood rot or decay that develops because the product was installed in an area with poor
drainage is not covered under this warranty. Lumber that has been damaged by wood boring
bees, or conditions that develop as a result of faulty or improper installation of the product, are
not covered by this warranty. Fading of stain, discoloration or mold on any wood part or
accessory is not covered by this warranty. Cracks in plastic components, surface rust on
hardware and chips on powder coated materials are not considered defects in material as long
as they do not affect the functionality or structural integrity of the part or component.
It is the swing set owner’s responsibility to maintain the swing set. This includes but is not
limited to staining and sealing the lumber as needed and regular inspection to be sure all
hardware is tight. Instructions for proper maintenance can be found on PlayNation’s website.
Imperfections or conditions that develop because of a failure to properly maintain the swing set
are not covered by this warranty.
