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Appendix A - Troubleshooting

Click OK to see the

Print Port Configuration

screen, as shown below.

Click the

Browse Device

button, select the desired Multi-function

Broadband Router, and click OK.

10.

Click OK to return to the Printers folders, and right-click on the
Printer. Ensure that the

Work off-line

option is NOT checked.

The Printer should no longer be grayed out, and is ready for use.

Содержание XRT-711A

Страница 1: ...Networking Communication Internet Broadband Router XRT 711A User s Guide...

Страница 2: ...al is accurate PLANET disclaims liability for any inaccuracies or omissions that may have occurred Information in this User s Manual is subject to change without notice and does not represent a commit...

Страница 3: ...her Unix Systems 36 CHAPTER 5 OPERATION AND STATUS 37 Operation 37 Status Screen 37 Connection Status PPPoE 39 Connection Status PPTP 42 Connection Details Fixed Dynamic IP Address 44 CHAPTER 6 ADVANC...

Страница 4: ...ii General Problems 68 Internet Access 68 Printing 69 APPENDIX B SPECIFICATIONS 72 XRT 711A 72...

Страница 5: ...ticated functions while being easy to use Internet Access Features Shared Internet Access All users on the LAN or WLAN can access the Internet through the Broadband Router using only a single external...

Страница 6: ...nections using PPTP and IPSec are transparently supported no configuration is required LAN Features 7 Port Switching Hub The Broadband Router incorporates a 7 port 10 100BaseT switching hub making it...

Страница 7: ...ng data packets are monitored and all incoming server requests are filtered thus protecting your network from malicious attacks from external sources Protection against DoS attacks DoS Denial of Servi...

Страница 8: ...h LAN port and each LED could be OFF Yellow or Green OFF No LAN connection on this port Yellow 10BaseT connection Green 100BaseT connection LAN Half Full Duplex ON indicates the LAN connection is usin...

Страница 9: ...Otherwise use a standard LAN cable Reset Button When pressed and released the Broadband Router will reboot restart This button can also be used to clear ALL data and restore ALL settings to the facto...

Страница 10: ...roadband Router OFF 2 Set DIP switch 1 ON 3 Turn the power to the Broadband Router ON 4 Operate DIP switch 1 in the following sequence you have 15 seconds to complete the sequence OFF ON OFF 5 The Bro...

Страница 11: ...s For shared access to the attached printer the following clients are supported Windows 95 98 ME Windows NT 4 0 2000 or XP Unix LPD printing Procedure Figure 3 Installation Diagram 1 Choose an Install...

Страница 12: ...rd cable 4 Connect Printer Cable Use a standard parallel printer cable to connect your printer to the Printer port on the Broadband Router 5 Power Up Power on the Cable or DSL modem Power on the Print...

Страница 13: ...instructions for the required functions To Do this Refer to Configure PCs on your LAN Chapter 4 PC Configuration Check Broadband Router operation and Status Chapter 5 Operation and Status Use any of t...

Страница 14: ...band Router Using UPnP If your Windows system supports UPnP an icon for the Broadband Router will appear in the system tray notifying you that a new network device has been found and offering to creat...

Страница 15: ...ion is not working or your PC s IP address is not compatible with the Broadband Router s IP Address See next item If your PC is using a fixed IP Address its IP Address must be within the range 192 168...

Страница 16: ...required Dynamic IP Address Your IP Address is allocated automatically while connecting to you ISP None Static Fixed IP Address Your ISP allocates a permanent IP Address to you IP Address allocated to...

Страница 17: ...When you connect in future you will see this screen when you connect An example screen is shown below Figure 4 Home Screen Navigation Data Input Use the menu bar on the top of the screen and the Back...

Страница 18: ...the same value as the PCs on that LAN segment DHCP Server If Enabled the Broadband Router will allocate IP Addresses to PCs DHCP clients on your LAN when they start up The default and recommended valu...

Страница 19: ...Using the Broadband Router s DHCP Server This is the default setting The DHCP Server settings are on the LAN screen On this screen you can Enable or Disable the Broadband Router s DHCP Server function...

Страница 20: ...n Once you have assigned a password to the Broadband Router on the Password screen above you will be prompted for the password when you connect as shown below If no password has been set this dialog w...

Страница 21: ...CP IP protocol be installed and configured on each PC TCP IP Settings Overview If using the default Broadband Router settings and the default Windows TCP IP settings no changes need to be made By defa...

Страница 22: ...settings are correct as follows Using DHCP To use DHCP select the radio button Obtain an IP Address automatically This is the default Windows settings Restart your PC to ensure it obtains an IP Addres...

Страница 23: ...ab Win 95 98 On the DNS Configuration tab ensure Enable DNS is selected If the DNS Server Search Order list is empty enter the DNS address provided by your ISP in the fields beside the Add button then...

Страница 24: ...hecking TCP IP Settings Windows NT4 0 1 Select Control Panel Network and on the Protocols tab select the TCP IP protocol as shown below Figure 12 Windows NT4 0 TCP IP 2 Click the Properties button to...

Страница 25: ...Restart your PC to ensure it obtains an IP Address from the Broadband Router Specify an IP Address If your PC is already configured check with your network administrator before making the following ch...

Страница 26: ...14 Windows NT4 0 Add Gateway 2 The DNS should be set to the address provided by your ISP as follows Click the DNS tab On the DNS screen shown below click the Add button under DNS Service Search Order...

Страница 27: ...PC Configuration 23 Figure 15 Windows NT4 0 DNS...

Страница 28: ...Dial up Connection 2 Right click the Local Area Connection icon and select Properties You should see a screen like the following Figure 16 Network Configuration Win 2000 3 Select the TCP IP protocol...

Страница 29: ...r Using a fixed IP Address Use the following IP Address If your PC is already configured check with your network administrator before making the following changes Enter the Broadband Router s IP addre...

Страница 30: ...ork Connection 2 Right click the Local Area Connection and choose Properties You should see a screen like the following Figure 18 Network Configuration Windows XP 3 Select the TCP IP protocol for your...

Страница 31: ...Use the following IP Address If your PC is already configured do NOT change the settings on the screen shown in Figure 19 above unless advised to do so by your network administrator You can enter the...

Страница 32: ...and Internet Connections 2 Select Set up or change your Internet Connection 3 Select the Connection tab and click the Setup button 4 Cancel the pop up Location Information screen 5 Click Next on the N...

Страница 33: ...ient PC Print jobs will be spooled queued on the Windows Server and can be managed using the standard Windows Server tools Print Port Driver Setup The following procedure is for all versions of Window...

Страница 34: ...er Add Port Management Print jobs can be managed like any Windows printer Open the Printers folder Start Settings Printers and double click any printer to see the current print jobs If the printer att...

Страница 35: ...k with multi port models The Port Name is shown in the Printer s Properties Banner Check this option to print a banner page before each print job If using a PostScript Printer check the PostScript box...

Страница 36: ...s printer will be managed by select My Computer and click Next 3 Select Add Port then select LPR Port and click New Port 4 In the Dialog requesting Name of Address of server providing lpd enter the IP...

Страница 37: ...ect Other Network File and Print Services then click the Details button Figure 22 Adding LPD LPR Port Win 2000 3 Enable Print Services for Unix and click OK 4 Click Next and complete the Wizard Adding...

Страница 38: ...tup for LPD LPR Printing After configuring the Windows Server client PCs on the LAN can install the new printer The following procedure is for Windows 95 98 ME Windows NT4 0 and Windows 2000 workstati...

Страница 39: ...ing a fixed IP Address make the following changes to your configuration Set your Default Gateway to the IP Address of the Broadband Router Ensure your DNS Name server settings are correct To act as a...

Страница 40: ...can be configured on the Broadband Router s Options Printer Port screen L1 4 Save this data and exit the Printer Configuration Configuration is now completed and the printer is now available for use O...

Страница 41: ...hich PC receives an incoming connection Refer to Chapter 6 Advanced Features for further details Applications which use non standard connections or port numbers may be blocked by the Broadband Router...

Страница 42: ...ernet connection Destination The Internet address which was requested If the URL Filter is enabled this address will be shown as a URL Otherwise the IP address will be displayed Blocked If the request...

Страница 43: ...connection method used See the following sections for details of each sub screen Access Log View details of outgoing connections to the internet System Data Display all system information in a sub wi...

Страница 44: ...nnection The most common messages are listed in the table below The Clear Log button will restart the Log while the Refresh button will update the messages shown on screen Buttons Connect If not conne...

Страница 45: ...erver problem or a problem with the link to the Server Error PPP Connection failed Unable to establish a PPP connection with the ISP s Server This could be a login problem name or password or a Server...

Страница 46: ...e local LAN IP Address The IP Address of this device as seen by Internet users This address is allocated by your ISP Internet Service Provider PPTP Status This indicates whether or not the connection...

Страница 47: ...If not connected establish a connection to your ISP Disconnect If connected to your ISP hang up the connection Clear Log Delete all data currently in the Log This will make it easier to read new mess...

Страница 48: ...device as seen by Internet users This address is allocated by your ISP Internet Service Provider Network Mask The Network Mask associated with the IP Address above Default Gateway The IP Address of t...

Страница 49: ...P Server has NOT allocated an IP Address for the Broadband Router this button will say Renew Clicking the Renew button will attempt to re establish the connection and obtain an IP Address from the ISP...

Страница 50: ...ollowing advanced features are provided Special Applications DMZ Virtual Servers Dynamic DNS Remote Management This chapter contains details of the configuration and use of each of these features Adva...

Страница 51: ...reen Conferencing Telephony Most applications are supported transparently by the Broadband Router But sometimes it is not clear which PC should receive an incoming connection This problem could arise...

Страница 52: ...ial Applications If you use Internet applications which use non standard connections or port numbers you may find that they do not function correctly because they are blocked by the Broadband Router s...

Страница 53: ...l TCP or UDP used when you send data to the remote system or service Start Enter the beginning of the range of port numbers used by the application server for data you send to it If the application us...

Страница 54: ...ide the Firewall making it more vulnerable to attacks For this reason you should only enable the DMZ feature when required URL Filter The URL Filter allows you to block access to undesirable Web site...

Страница 55: ...button An entry may be a Domain name e g www trash com or simply a string e g ads Any URL which contains ANY entry ANYWHERE in the URL will be blocked Buttons Delete Delete All Use these buttons to de...

Страница 56: ...Remote PC Remote PC Using Web Server Using FTP Server http 203 70 212 52 ftp 203 70 212 52 203 70 212 52 192 168 0 1 192 168 0 10 192 168 0 20 LAN IP Address WAN IP Address Figure 32 Virtual Servers...

Страница 57: ...Enable Use this to Enable or Disable support for this Server as required If Enabled any incoming connections will be forwarded to the selected PC If Disabled any incoming connection attempts will be b...

Страница 58: ...ar all data from the Properties area ready for input of a new Virtual Server entry For each entry the PC must be running the appropriate Server software Defining your own Virtual Servers If the type o...

Страница 59: ...oblem of having a dynamic IP address With a dynamic IP address your IP address may change whenever you connect which makes it difficult to connect to you The Service works as follows You must register...

Страница 60: ...www dyndns org Desired Domain Enter your the preferred domain name The name should consist only of letters and the hyphen dash Using any other characters may cause problems The DDNS Status area will i...

Страница 61: ...of a Web Virtual Server on your LAN See Advanced Internet Virtual Servers Current IP Address You must use this IP Address to connect see below This IP Address is allocated by your ISP But if using a...

Страница 62: ...his database is maintained automatically but you can add and delete entries for PCs which use a Fixed Static IP Address Options Enable or Disable various options Printer Port Configure Logical Printer...

Страница 63: ...es Data displayed is name IP Address type For this model the type will always be LAN Name If adding a new PC to the list enter its name here It is best if this matches the PC s hostname IP Address Ent...

Страница 64: ...is unavailable TFTP Enable Firmware Upgrade using TFTP If enabled TFTP Trivial FTP can be used to upgrade the firmware in this device This is normally not required a Windows utility is available for t...

Страница 65: ...eal data or damage your PCs but overloads your Internet connection so you can not use it the service is unavailable The Broadband Router uses Stateful Inspection technology This system can detect situ...

Страница 66: ...ed L1 L2 and L3 These names can not be changed and must be used when selecting the logical printer from your Unix system Pre string HEX Enter in HEX the series of printer commands to be sent to the at...

Страница 67: ...AC Address Screen Select MAC Address from the Advanced menu to reach a screen like the example below Figure 39 MAC address screen Data MAC address Screen MAC hardware Address The current MAC hardware...

Страница 68: ...oadband Router and ensure the following Windows 2000 settings are correct Open Routing and Remote Access In the console tree select Routing and Remote Access server name IP Routing RIP In the Details...

Страница 69: ...to the selected entry Properties Destination Network The network address of the remote LAN segment For standard class C LANs the network address is the first 3 fields of the Destination IP Address The...

Страница 70: ...band Router as the Default Route or Default Gateway Local Router The local router is the Router installed on the same LAN segment as the Broadband Router This router requires that the Default Route is...

Страница 71: ...ntry 1 Segment 1 Destination IP Address 192 168 1 0 Network Mask 255 255 255 0 Standard Class C Gateway IP Address 192 168 0 100 Broadband Router s local Router Metric 1 Entry 2 Segment 2 Destination...

Страница 72: ...ss within the range 192 168 0 2 to 192 168 0 254 and thus compatible with the Broadband Router s default IP Address of 192 168 0 1 Also the Network Mask should be set to 255 255 255 0 to match the Bro...

Страница 73: ...allation of the printer port software Before attempting another installation Remove the existing installation Restart your PC To remove an existing printer port installation 1 Open Start Settings Cont...

Страница 74: ...nter Wizard until finished 5 When finished go to Control Panel Printers The printer icon will be grayed out indicating the printer is not ready 6 Right click the Printer and select Properties Then sel...

Страница 75: ...elow 9 Click the Browse Device button select the desired Multi function Broadband Router and click OK 10 Click OK to return to the Printers folders and right click on the Printer Ensure that the Work...

Страница 76: ...J45 for WAN Printer Port 1 parallel printer port LEDs 20 External Power Adapter 9 V DC FCC Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two condit...

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