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Chapter 5 Troubleshooting
1. Problem Solving
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WL-2400 cannot be found by either Plug’n’Play or WLU
Probable Causes & Solution:
a.
The WL-2400 is not properly inserted into the ISA slot.
b.
In a non-Plug’n’Play environment, you did not start any Plug’n’Play emulation
program, such as CM, WLJMP. Check Sec. 3-1 Hardware installation for WL-
2400.
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WL-3501 cannot work properly
Probable Causes & Solution:
a.
Insert the PCMCIA adapter into Notebook’s slot again. A beep should be
heard if the adapter is properly inserted.
b.
Check the I/O cable that connects the RF module and the PCMCIA adapter.
The power LED should be turn on if the cable is properly connected.
c.
In a non-Windows 95 environment, make sure a PCMCIA card service driver
installed in your computer. Check Sec. 3-2 Hardware Installation for WL-3501.
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WL-2400/WL-3501/ WAP-900 station cannot communicate with computer in the
Ethernet when the Infrastructure mode is configured.
Probable Causes & Solution:
a.
Make sure the WAP-1000 which the station associated with is powered on.
b.
Make sure the station is configured with the same operating radio channel as the
WAP-1000.
c.
Start the Site Survey Utility to make sure the operating radio channel is in good
quality. Otherwise, change the WAP-1000 and all the stations within the BSS
to another radio channel.
d.
Make sure the station is configured with the same security option with the WAP-
1000, either turn off or turn on with the same security key.
e.
Make sure the BSS ID is the same as the WAP-1000 for a roaming disabled station,
or the ESS ID is the same as the WAP-1000 for a roaming enabled station.
2. How to obtain further assistance
a.
Direct your questions to
b.
Planet’s technical support hot-line is:
