Installation
Planar makes no warranty with respect to any installation of Planar
product(s) by Planar, any authorized dealer, or any other person.
Technical
assistance
In North America, call 1 (866) PLANAR1 between 8
A
.
M
. and 5
P
.
M
. Pacific
time, Monday through Friday, or send a description of your technical
issues and e-mail address to
In Europe, call +358 9 420 01 between 8
A
.
M
. and 4
P
.
M
. Finnish
time (Eastern European time), Monday through Friday, or send
a description of your technical issues and e-mail address to
.
Repair service
In North America, call Planar at (503) 748-1100 between 8
A
.
M
. and
4
P
.
M
. Pacific time, Monday through Friday, or fax your request to
(503) 748-1493. You need the unit’s serial number and a brief
description of the problem to receive an RMA number.
In Europe, call Planar Customer Service at +358 9 420 01 between 8
A
.
M
.
and 4
P
.
M
. Eastern European time, Monday through Friday, or fax your
request to +358 9 420 0200. You need the unit’s serial number and a
brief description of the problem to receive an RMA number.
To protect Planar employees from potential health hazards, Planar
requires that the RMA product be disinfected before returning to Planar
for service. Any product not cleaned prior to shipment will be returned
to the customer.
Returns are not accepted without an assigned RMA number.
In-transit damage is not covered by the warranty. Insure your shipment.
Planar only pays for the return shipment by surface transportation.
It is responsibility of the sender to prepay transportation charges.
