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14

Appendix

Troubleshooting

 

IIf you are experiencing trouble with the LCD display, refer to the following. If the problem 
persists, please contact your local dealer or our service center.

       Problem: No image appears on screen.

           

  Check  that  all  the  I/O  and  power  connectors  are  correctly  and  well  connected               

                as described in the “Installation” section.
           

 Make sure the pins of the connectors are not crooked or broken.

       Problem: Partial Image or incorrectly displayed image.

           

 Check to see if the resolution of your computer is higher than that of the LCD 

                display.
           

 Recon

fi

 gure the resolution of your computer to make it less than or equal to 

                1920 x 1080.

        Problem: Image has vertical fl ickering line bars.

           

 Use “Horizontal size” to make an adjustment.

           

 Check and recon

fi

 gure the display mode of the vertical refresh rate of your

                graphic card to make it compatible with the LCD display.

       Problem: Image is unstable and fl ickering

           

 Use “Fine” to make an adjustment. 

       Problem: Image is scrolling

           

 Check and make sure the VGA signal cable (or adapter) is securely connected. 

           

 Check and recon

fi

  gure  the  display  mode  of  the  vertical  refresh  rate  of  your   

               

                graphics card to make it compatible with the LCD display.

       Problem: Vague image (characters and graphics)

           

 Use “Horizontal size” to make an adjustment. If this problem still exists, use “Fine”

                to make an adjustment.

Содержание LA2250RTPW

Страница 1: ...LA2250RTPW Touch Screen LCD Monitor USER S GUIDE www planar com...

Страница 2: ...meets the FCC rules Those limits are set to protect residential areas from the devices with harmful emission This device will produce use and radiate radio frequency energy In addition failure to foll...

Страница 3: ...VESA Mount for Your Monitor 8 Connecting the Display Figure 10 1 9 Figure 10 1 10 User Controls Back Panel Controls 11 How to Use the OSD Menus 12 On Screen Display Menus 13 Appendix Troubleshooting...

Страница 4: ...mercial cleaners or 50 50 mixture of water and isopropyl alcohol Use a soft cloth moistened with mild detergent to clean the display housing Use only high quality and safety approved AC DC adapter Dis...

Страница 5: ...1 5 viewable display area 16 9 aspect ratio 31 47 82 3 KHz horizontal scan 56 75 Hz high refresh rate 0 24825mm x 0 24825mm pixel pitch Auto adjustment function Multilingual OSD user control 100 mm VE...

Страница 6: ...3 Package Overview LCD Display Power Cord VGA Signal Cable DVI D Cable USB Cable A to B DC Power Supply Landing Strip Bracket Screws Quantity 8 Side Brackets...

Страница 7: ...4 Installation Product Overview Front View Bottom View VGA USB DC IN DVI RJ Type...

Страница 8: ...nd bottom sides Note You will need a screwdriver to attach the side brackets Your kiosk touch monitor included four side brackets and eight screws M4x6 This equipment is intended to be mounted in acco...

Страница 9: ...Side Mount For Your Monitor This monitor can be mounted to the wooden or concrete wall with 8 screws and two pairs of brackets on the opposites see page 5 6 OR 186 0 20 0 1 0 37 4 1 0 220 0 4 1 51 6...

Страница 10: ...for the qualified wall mounting person only Warning Please select the proper screws The distance between the back cover surface and the bottom of the screw hole is 8 mm Please use four M4 screws diam...

Страница 11: ...is located on the back of your monitor To mount the monitor on a UL certified swing arm or other mounting fixture follow the instructions included with the mounting fixture to be used Warning Please...

Страница 12: ...the USB port of your display to the USB port 10 1 of your computer 5 Configure the touch screen Refer to the Touch Screen Driver Installation section on page 18 6 Once the touch screen is configured t...

Страница 13: ...Figure 10 1 10 Optional...

Страница 14: ...u off status Menu on status Menu appear Menu disappear return to main item Brightness Main item select up Adjust up Contrast Main item select down Adjust down Enter Select sub item function Power On O...

Страница 15: ...still being pressed The Lock Unlock menu will appear for 3 seconds c Use the Select key to select OSD or Power setting then set at Lock by pushing the UP or Down button d When the UP or Down button i...

Страница 16: ...wn Horizontal size The screen image horizontal dot clock adjustment Fine The screen image pixel phase adjustment OSD Left Right Moving OSD menu horizontal position to left or right OSD Up Down Moving...

Страница 17: ...the resolution of your computer to make it less than or equal to 1920 x 1080 Problem Image has vertical flickering line bars Use Horizontal size to make an adjustment Check and reconfigure the displa...

Страница 18: ...it cannot receive any signal from the computer graphics card Check all the power switches power cables and VGA DVI signal cable Going to Sleep The LCD display will enter power saving mode when experie...

Страница 19: ...Product Dimensions 16 517 4 mm 313 3 mm 100 0 mm 100 0 mm 100 0 mm 106 7 mm 46 0 mm Front View Side View Back View...

Страница 20: ...88 60 VESA VGA 800X600 48 08 72 VESA VGA 800X600 46 88 75 Apple Mac 832X624 49 72 75 VESA XGA 1024X768 48 36 60 VESA XGA 1024X768 56 48 70 VESA XGA 1024X768 60 02 75 VESA SXGA 1280X1024 64 00 60 VESA...

Страница 21: ...only Linux Apple Mac OS Please Note 1 The LA2250RTPW is Microsoft Windows HID Human Interface Device compatible if you use the USB touch screen interface No additional software driver is required for...

Страница 22: ...ton Control Panel and then Hardware and Sound 2 Under Tablet PC Settings tap Calibrate the screen for pen or touch input 3 On the Display tab under Display options tap Calibrate and then Yes to allow...

Страница 23: ...20...

Страница 24: ...that the USB cable is connected to the computer 3 Be sure that your EWF is disabled If your EWF is enabled please disable the EWF by using the EWF Manager command 4 Once the EWF is disabled download t...

Страница 25: ...http www planar com support for operations manuals touchscreen drivers warranty information and access to Planar s Technical Library for online trouble shooting To speak with Planar Customer Support p...

Страница 26: ...866 PLANAR1 866 752 6271 or 1 503 748 5799 outside the United States Hours 24 hours a day 7 days a week 2013 Planar Systems Inc 3 13 Planar is a registered trademark of Planar Systems Inc Other brands...

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