15. GUARANTEE CONDITIONS
Guarantee conditions for large electric appliances
PKM GmbH & Co. KG, Neuer Wall 2, 47441 Moers
This appliance was made and checked according to the most modern production methods. This
appliance includes a 24-month guarantee
for the consumer
given by the manufacturer, dated
from the day of purchase, referring to its flawless material-components and its faultless fabrication.
The consumer is accredited with both the dues of the guarantee given by the manufacturer and the
vendor's guarantees. These are not restricted to the manufacturer's guarantee.
The guarantee is valid without prejudice to stringent legal liability regulations, e.g. the product
liability law, in the case of malice and of wanton negligence in view of harm of life, body or health
by PKM or its agents.
The right on the guarantee is not granted, when the purchase is made in the course of a
commercial or self-employed activity.
The guarantee claim has to be verified by the vendee by submitting a proof of purchase including
the date of purchase and/or the date of delivery. This has to be reported to us or to our aftersales
service
in the Federal Republic of Germany. This report has to be made
immediately after the
detection and within 24 months
after the delivery to the first ultimate vendee.
The guarantee for our appliances is valid under the following conditions:
Defects of the appliance which are verifiably caused by material or fabrication deficiency will be
rectified free of charge by our aftersales. When the defect appears within 6 months we suppose
that there is a material or fabrication deficiency.
Within the guarantee we will repair deficient components free of charge using components of our
own choice or they will be replaced by flawless components . Appliances, which can, due to their
dimensions, be reasonably transported by an automobile, should be given over or submitted to our
aftersales.
If the repair work is refused by us or if the repair work finally fails, the old appliance, if requested,
will be replaced by an appliance of the same kind, quality and type within the period of guarantee If
the old appliance is no longer produced at the time the defect occurred, PKM will be entitled to
deliver a similar appliance.
The exchange of the appliance principally takes place in the shop the first vendee bought the
appliance in unless the appliance is too large to be transported by the vendee.
The guarantee does not establish any entitlement to withdraw from the purchase contract or for a
price reduction.
Replaced components or exchanged appliances demise to us as our property.
The guarantee claim does not cover:
1. fragile components as plastic, glass or bulbs;
2. minor modifications of the PKM-products concerning their authorized condition if they do
not influence the utility value of the product;
3. damage caused by handling errors or false operation;
4. damage caused by aggressive environmental conditions, chemicals, detergents;
5. damage caused by non-professional installation and haulage;
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