from which the receiver is connected to.
★
Consult the dealer or an experienced radio/television
technician for help.
3. Contacting Pixstorm Customer Service
If you find that service is needed on any of your Pixstorm products,
call us at 1-800-PRENSTY (Monday through Friday: 10AM- 6PM
P.S.T.), visit the Pixstorm website
http://www.pixstorm.com
or
email us at
. If you contact us by email we
will respond within 24-48 hours.
Before contacting us please be prepared with the following data:
•
Name and model number of the Product
•
Serial Number of the Product
•
O/S and Processor you use
•
Detailed Description of the problem you are experiencing
4. User Warnings
To assure continued FCC compliance, please use a grounded
power supply cord and the provided shielded video interface cable
with bonded ferrite cores. If a BNC cable is going to be used, use
only a shielded BNC (5) cable. Also, The Federal Communications
Commission warns the user that any unauthorized changes or
modifications to the unit if not expressly approved by the party
responsible for compliance could void the user's authority of
operating the equipment.
5. Warranty Information
Applicable to all Pixstorm LCD TVs
Two-Year limited warranty for United States, Canada and Mexico
This limited warranty applies in the United States, Canada and
Mexico for all monitor products manufactured by Godwing
Electronics Company Ltd. (Pixstorm) and distributed by PRENS
International Trading Inc. under the Pixstorm brand name. This
limited warranty extends to the original purchaser or any person
receiving this product as a gift from the original purchaser only and
is not transferable. Please contact Pixstorm or your authorized
Pixstorm reseller for all questions regarding this limited warranty.
Terms of the warranty
Pixstorm warrants the product you have purchased from Pixstorm
or from an authorized Pixstorm reseller against defects in materials
or workmanship under normal usage conditions for two calendar
years. This limited warranty commences on the date of purchase
and entitles you to two-year parts, excluding expendable parts, and
a two-year repair labor warranty. Products sold and used for
commercial applications have a limited ninety (90) day warranty for
all parts and labor. Your sales receipt, showing the date of purchase
is your proof of purchase date.
During the warranty period, Pixstorm will repair or replace
defective parts with new or, at Pixstorm's option, serviceable used
parts that are equivalent to new parts in performance. All
exchanged parts and products replaced under this warranty will
become the property of Pixstorm.
