41
Offi ceRight™ DI200
Operator Guide (SV41289-OG Rev. C)
…from area beneath cover E
If the display indicates a jam
beneath cover E, press the blue
button marked
E
to release the
cover. Push the cover backwards to
gain full access.
Then carefully remove any stalled
material from the machine.
Button E
Getting Help
Should you experience a problem with your Offi ceRight™DI200,
please refer to the troubleshooting information starting on page 39.
In many cases, it should help you resolve the problem.
There may be times when you need additional help to solve a
problem, or you may want more information about how to handle a
particular Offi ce-Right Mailer™ application.
Online Support
We encourage you to visit
http://www.pitneybowes.com/support
The site offers helpful answers to frequently asked questions.
Phone Support
☎
Technical help is readily available from our customer support line.
Before You Call...
Please have the following information at hand—
❒
Product
name:
Offi ceRight™ DI200
❒
Serial number: This is located on the machine’s back cover.
❒
Nature of the problem: What happens and when does it happen?
Did the machine display an error message? What was it?
❒
The steps you've already taken to solve the problem and the
results.
Then call:
In the USA
1.800.522.0020
In
Canada
1.800.672.6937
Reference