1 Open the box and unpack
Here’s a diagram and explanation of the items you should find in your box, if
anything is missing give us a call on 08444 992992. Depending on how you install
your franking machine, you might not need all of these items.
If you have any problems during this installation, refer to ‘Troubleshooting’
overleaf.
Franking Machine
Scale
Stacker
Operating Guide
1
2
Blue ink
Cartridge
Moistener
Print Head (in
plastic packaging)
Postage Meter
Tape Strips
Sealing Solution
Power Cord
INVIEW Kit
Package contains USB memory
stick and other components
LAN (network)
Cable
USB Cable
Scale
Connector Cover
LAN (Network) Connection
You can use a suitably configured network connection (LAN) that gives access to the
internet. Pitney Bowes strongly advises LAN connection.
Benefits
Requirements
Fastest.
Always
connected.
Ease of
use.
A standard (RJ45) network connection on your router (as found in a normal
domestic wired setup) or an active network wall socket.
The technical stuff...
For plug-and-play setup, the connection must use DHCP (automatic configuration), be
open to all HTTPS traffic and must NOT be using a PROXY server.
If you’re unsure about the requirements for LAN connection or you are using a proxy server,
our online LAN guide can help. Go to www.europe.pb.com/docs and enter the code 8026 to
download the guide.
Wireless networking is not covered in this document. If you wish to connect usingf Wi-Fi,
please contact Pitney Bowes.
Digital Mailing System
DM300c, DM400c & DM475 series
Operator Guide
UK and ROI
Version
PCMC Connection (Internet connection via your PC)
If you have a PC with an internet connection nearby, you can install the free Pitney Bowes
PC Meter Connect™ (PCMC) software and use the PC’s internet connection.
Benefits
Requirements
Backup
connecton
method if
LAN not
possible.
Requires a PC with an active internet connection to be nearby and turned
on.
The PC must run Windows Vista or 7 and have Pitney Bowes PCMC software
installed.
PCMC is not available for Mac.
Network
Adapter
Decide where to site your
system and how to connect it
Please
DO NOT
connect power until instructed.
Your franking machine has to connect to the Pitney Bowes Data Centre to add
postage funds, get software updates, and carry out the required Royal Mail
updates for MailMark™.
This connection is made via the internet using your LAN (network). This provides a
constant connection for ease of use and trouble free communications.
As a backup and only if you cannot provide a direct connection to your network,
you can use the free Pitney Bowes PC Meter Connect™ (PCMC) software to
connect via any PC with an internet connection.
If you cannot meet the requirements of either connection method, refer to
Troubleshooting overleaf.
You must also ensure that the franking machine has a constant power supply and
you have space around it to work.