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your grill when not in use. Even with these safeguards, the ceramic
charcoal barbecue can be compromised by various substances and
conditions beyond Dansons’ control.
PLASTIC PARTS
Dansons carries a one-year warranty on all plastic and composite
components used to manufacture the ceramic charcoal barbecue.
Warranty does not cover cosmetic or colour changes, weathering
or cracks, unless there is a loss of structural integrity. Refer to your
Instruction Manual’s section for proper care of plastic products.
Warranty does not cover damage from wear and tear, such as
scratches, dents, dings, chips or minor cosmetic cracks. These
aesthetic changes of the grill do not affect its performance.
THERMOMETER
Dansons carries a one-year warranty on the temperature gauge used
to manufacture the ceramic charcoal barbecue. Warranty does not
cover rust, oxidation, or other blemishes, due to lack of cleaning or
maintenance.
VOID OF WARRANTY
The use or abuse of this product for purposes other than that for
which it is designed will void the warranty.
Damage caused by lack of proper use, assembly, maintenance or
installation is not covered. The pouring of lighter fluid or other liquids
on your grill will void this warranty. This could result in damage or
serious injury to the user of the ceramic charcoal barbecue, and result
in excessive damage to the grill and its many parts and components.
This warranty is only applicable if the ceramic charcoal barbecue
is purchased through an authorized dealer. The purchase of any
product by a third party, or unauthorized dealer, voids the warranty.
Only select dealers and retailers have permission, by Dansons, to sell
Ceramic series products.
WARRANTY EXEMPTIONS
This warranty is based on normal and domestic use and service of
the product. Damages or breakage caused by accidents, natural
disasters, unauthorized attachments or modifications, or damage
during transport are also not covered.
Warranty does not cover damage from wear and tear, such as
scratches, dents, dings, chips or minor cosmetic cracks. These
aesthetic changes of the grill do not affect its performance.
This limited lifetime warranty gives you specific legal rights and you
may have other rights, which vary based on locale.
Neither the manufacturer nor the suppliers to the purchaser accept
responsibility, legal or otherwise, for the incidental or consequential
damage to the property or persons resulting from the use of this
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WARRANTY AND SERVICE
CONDITIONS OF WARRANTY
The Ceramic series by Pit Boss, manufactured by Dansons Inc., carries
a Limited Lifetime Warranty from the date of sale by the original
owner only.
The warranty coverage begins on the original date of purchase and
proof of date of purchase, or copy of original bill of sale, is required
to validate the warranty.
CERAMIC PARTS
Dansons carries a Limited Lifetime Warranty on all ceramic parts used
to manufacture the ceramic charcoal barbecue. Dansons warrants
that all part(s) are free of defects in material and workmanship, for
the length of use and ownership of the original purchaser.
Warranty does not cover damage from wear and tear, such as
scratches, dents, dings, chips or minor cosmetic cracks. These
aesthetic changes of the grill do not affect its performance.
Upon close inspection, the finish of your ceramic charcoal barbecue
may appear to have crack lines. This is not cracking of the ceramic.
This is known as crazing and is caused by the different expansion
rates between the glaze finish and the clay.
The spider-web pattern of cracking is
different from a break in the aspect that
it cannot be felt on the surface, unless
using a fingernail; however, it does
become more visually apparent when
the surface is dusty or magnified. While
these may appear as imperfections,
crazing does not affect the performance or life span of your ceramic
charcoal barbecue; therefore, it is not a warranty issue. The process of
crazing effectively increases the toughness of the unit.
During the term of the limited warranty, Dansons’ obligation shall be
limited to furnishing a replacement for covered, failed components,
F.O.B. point of shipment.
METAL AND CAST-IRON PARTS
Dansons carries a five-year warranty on all metal and cast-iron parts
used to manufacture the ceramic charcoal barbecue. Dansons warrants
that all part(s) are free of defects in material and workmanship, for
the length of use and ownership of the original purchaser.
High temperatures, excessive humidity, chlorine, industrial fumes,
chemicals, fertilizers, lawn pesticides and salt are some of the
substances that can affect metal parts. For these reasons, the
warranty does not cover rust or oxidization.
Kindly refer to your manual for proper cleaning and maintenance of
your ceramic charcoal barbecue. Dansons recommends that you cover
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