22
"ErP" Error Code
Unit Not Turned Off
Properly When Last
Connected To Power.
Safety feature prevents an automatic restart. Turn temperature control dial to OFF, and wait
two minutes. Turn temperature control dial to SMOKE or desired temperature. If error code
still displayed, contact Customer Service.
Power Outage While
Unit In Operation.
"ErH" Error Code
The Grill Has
Overheated, Possibly
Due To Grease Fire Or
Excess Fuel.
Turn the temperature control dial to OFF, and allow grill to cool. Follow
Care and
Maintenance
instructions. After maintenance, remove pellets, and confirm positioning of
all component parts. To clear the error, turn the temperature control dial to OFF, open the
lid, wait 3 to 4 minutes, then select desired temperature.
Grill will not
achieve or
maintain stable
temperature
Insufficient Air Flow
Through Fire pot
Check fire pot for ash build-up or obstructions. Follow
Care and Maintenance
instructions
for ash build-up. Check fan. Ensure it is working properly and air intake is not blocked.
Follow
Care and Maintenance
instructions if dirty. Check auger motor to confirm
operation, and ensure there is no blockage in the auger tube. Once all the above steps have
been done, start the grill, set temperature to Smoke and wait for 10 minutes. Check that the
flame produced is bright and vibrant.
Insufficient Or
Poor Fuel
Check hopper for sufficient fuel or if there is an obstruction in the feed system. Remove
pellets and follow
Care and Maintenance
instructions.
Temperature Probe
Check status of temperature probe. Follow
Care and Maintenance
instructions if dirty.
Contact Customer Service for a replacement part if damaged.
Grill Produces
Excess Or
Discolored
Smoke
Grease Build-Up
Follow
Care and Maintenance
instructions.
Wood Pellet Quality
Remove moist wood pellets from hopper. Follow
Care and Maintenance
instructions to
clean out. Replace with dry wood pellets.
Fire pot Is Blocked
Clear fire pot for ash and other debris. Follow
Hopper Priming Procedure
.
Insufficient Air Intake
For Fan
Check fan. Ensure it is working properly and air intake is not blocked. Follow
Care and
Maintenance
instructions if dirty.
Frequent Flare-Ups Cooking Temperature Attempt cooking at a lower temperature. Grease does have a flash point. Keep the
temperature under 176°C / 350°F when cooking highly greasy food.
Grease Build-Up On
Cooking Components
Follow
Care and Maintenance
instructions.