22
Troubleshooting Error Codes
Error Code Error Description
Troubleshooting Method
03
Brake signal error
Check whether a brake cable is stuck.
04
Throttle on high position
Check whether the throttle has returned home.
05
Throttle error
Check the throttle for damage or poor connection
06
Low voltage protection
Check the battery voltage. Likely an incompatible
battery.
07
High voltage protection
Check the battery voltage. Likely an incompatible
battery.
08
Motor hall sensor error
May be a poor connection to the motor. Unplug,
check pins, reconnect.
09
Phase line of motor error
Check the motor module.
10
Controller over temperature
The controller has reached a high temperature. If
riding, let the motor cool down or it will disable.
11
Motor over temperature
error
The motor has reached a high temperature. If riding,
let the motor cool down or it will disable.
12
Current sensor failure
Check the controller.
13
Battery temperature error
Check the battery.
21
External speed sensor fault
Check the position of the speed sensor and ensure its
aligned with the magnet.
22
BMS communication failure
Replace the battery.
30
Communication failure
Check the controller connectors.