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18 Guarantee
WHAT’S COVERED
H.E. Group Pty Ltd guarantees this product for a full replacement or refund for a
period of twelve months from the date of purchase. This guarantee is valid with the
presentation of the original proof of purchase receipt from the store from which you
purchased the product in order to establish the purchase price and provide the
correct value of the product paid for by you. This guarantee covers materials and
workmanship defects only.
WHAT IS NOT COVERED
This product is for household use only and if used in any way other than as detailed
in the instruction manual will void this guarantee. This guarantee does not apply to
defects arising from abuse, alteration, or unreasonable use of the product, nor does
it cover general deterioration due to usage.
This guarantee does not apply to the
accessories
due to general deterioration.
WHAT H.E. GROUP WILL DO
H.E. Group Pty Ltd will replace the product or provide a refund to the value of the
purchase price, if a defect is discovered in the product during the guaranteed period
of twelve months subject to verification of defect or malfunction and the date and
proof of purchase and purchase price.
Except as provided for in this guarantee, all express and implied warranties,
guarantees and conditions under statute or general law as to the merchantability,
description, quality, suitability or fitness of the goods for any purpose, or as to
design, assembly, installation, materials or workmanship or otherwise are expressly
excluded.
Nothing in this guarantee shall however be read or applied so as to exclude, restrict
or modify or have the effect of excluding, restricting or modifying any condition,
warranty, guarantee, right or remedy implied by law (including the Trade Practices
Act 1974) and which by law cannot be excluded, restricted or modified.
CUSTOMER CARE
All enquiries may be directed to our friendly customer service team on
freecall
1800 079 124
or via email [email protected].
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