Getting started
04
37
En
Most likely, the disc is the wrong region for
your system. The region number should be
printed on the disc; check it against the
region number of the system (which you
can find on the rear panel). See also
DVD
Video regions
on page 76.
If the region number is OK, it may be that
the disc is damaged or dirty. Clean the disc
and look for signs of damage. See also
Using and taking care of discs
on page 75.
If you’ve set the Parental Lock level for the
system to a level lower than the disc you are
trying to play, you’ll need to set it again to
watch the disc (see
Parental Lock
on
page 72
).
• Why won’t the disc I loaded play?
First check that you loaded the disc the
right way up (label side up), and that it’s
clean and not damaged. See
Using and
taking care of discs
on page 75 for
information on cleaning discs.
If a disc loaded correctly won’t play, it’s
probably an incompatible format or disc
type, such as DVD-ROM. See
Disc / content
format playback compatibility
on page 9 for
more on disc compatibility.
• I have a widescreen TV so why are there
black bars at the top and bottom of the
screen when I play some discs?
Some movie formats are such that even
when played on a widescreen TV, black
bars are necessary at the top and bottom of
the screen. This is not a malfunction.
• I have a standard (4:3) TV and set the system
to show widescreen DVDs in pan & scan
format, so why do I still get black bars top
and bottom with some discs?
Some discs override the display
preferences of the system, so even if you
have
4:3 (Pan & Scan)
selected, those
discs will still be shown in letterbox format.
This is not a malfunction.
• My DVD-Audio disc starts playing, but then
suddenly stops!
The disc may have been illegally copied.
DVD-Video disc menus
Many DVD-Video and DVD-Audio discs contain
menus from which you can select what you
want to watch. They may give access to addi-
tional features, such as subtitle and audio
language selection, or special features such as
slideshows. See the disc packaging for details.
Sometimes DVD-Video menus are displayed
automatically when you start playback; others
only appear when you press
DVD MENU
or
TOP MENU
.
• Some DVD-Audio discs feature a ‘bonus
group’. To access this group you have to
input a password, which you can find on
the disc’s packaging. See page 91 for more
information.
TOP MENU
DVD MENU
RETURN
SHIFT
ENTER
ENTER
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