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Problem Solving

Error Codes

When there is a problem with your air conditioner, the temperature indicator on indoor
unit will blink to display an error code. Please see a description of error codes below.

Note:

This diagram is only for reference. Please refer to your

individual product to find the actual indicator and position on

the display.

The list below is a summary of error codes. Professionals will need to refer to the

complete error code list in their product service manual for more information.

Error code

Name

Filter clean reminder

High exhaust temperature protection

Overcapacity protection

Compressor overload protection

Anti-frost protection

System high pressure protection

System low pressure protection

Lack refrigerant / valve stop protection

Auxiliary heat adhesion protection

The communication between indoor unit and wired controller fault

Indoor temperature sensor open / short circuit

Wired controller temperature sensor fault

Defrost or heating oil return

Indoor unit reporting outdoor unit fault

Water full protection

If there are other errors codes, please contact a qualified professional immediately.

Содержание Blade HPR-09A2

Страница 1: ...ade Series Wall Mounted System HPR 09A2 HPR 12A2 HPR 18A2 HPR 24A2 Thank you for choosing Pioneer International Air Conditioners Please read this Customer User Guide carefully before operation and keep it handy for future reference ...

Страница 2: ...erants are highly flammable explosive and tasteless M50 refrigerant must be contained in a sealed unit and concentration levels kept between 2 1 and 9 5 to prevent potential harm Please contact a trusted professional Compared to traditional alternatives M50 hydrocarbon refrigerants are environmentally friendly non toxic and don t deplete the ozone layer Plus M50 is energy efficient using at least ...

Страница 3: ...ration Important safety instructions 1 Product overview 3 Operation Guide Operation guide 5 Remote control 6 Buttons on the remote controller 7 Maintenance Cleaning and maintenance 13 Malfunction Problem solving 15 ...

Страница 4: ...truction concerning use of the appliance by a person responsible for their safety Children should be supervised at all times to ensure that they do not play with the appliance To avoid serious damage personal injury or death it s essential that this Pioneer heat pump and air conditioner is professionally installed Please contact a trusted professional when installing moving or maintaining any part...

Страница 5: ... it may cause electric shocks or malfunction After removing the filter do not touch fins to avoid injury Do not use an open flame heater or hair dryer to dry the filter This is a fire hazard Beware of personal injury or damage All maintenance must be performed by qualified professionals Always contact a trusted professional to repair your air conditioner To avoid the danger of electric shocks and ...

Страница 6: ...this document to identify a problem or contact a qualified professional When using the isolation switch to turn the unit on or off please press the switch with a non metallic insulating object to avoid electric shock Do not step on the top panel of the outdoor unit or put heavy objects on top of it This may cause damage or personal injury ...

Страница 7: ...Indoor unit Outdoor unit Note Actual product may look different to the image above Please refer to actual products ...

Страница 8: ...Remote control Display Wi Fi Temp indicator Power indicator ...

Страница 9: ...ture can t be adjusted in auto mode 4 Press button to set your required fan speed Auto Fan1 Fan2 Fan3 Fan4 Fan5 Turbo Stepless speed 5 Press or button to select fan blowing angle Note During operation point the remote control at the signal receiver on the indoor unit Keep the distance between the remote control and the receiving window to eight metres or less There should be no obstacles in the wa...

Страница 10: ......

Страница 11: ...ress or button to adjust fan blowing angle When selecting dry mode the air conditioner will operate in fan1 the lowest fan speed and the fan speed can t be adjusted Press or button to adjust fan blowing angle When selecting fan mode the air conditioner will only blow without cooling or heating Press Fan button to adjust fan speed Press or button to adjust fan blowing angle When selecting heat mode...

Страница 12: ...ioner will select fan speed automatically according to the ambient room temperature The fan speed under dry mode is always fan1 After entering the stepless speed mode you can adjust the fan speed manually by choosing to the button or button Press this button to select the angle of the fan See the image below Note To change the ON display into status press this button for two seconds The angle dire...

Страница 13: ...g Up down swing louver of air conditioner will swing up down automatically at the maximum angle When selecting with remote controller the fixed position swing Up down swing louver of air conditioner will stop at the position as shown by the icon to swing ...

Страница 14: ...right automatically at the maximum angle When selecting with remote controller is the fixed position swing Left right swing louver of air conditioner will stop at the position as shown by the icon to swing and button Temperature and timer Press or button once to increase or decrease by 1 C of temperature By holding the or button the temperature on the remote controller will change quickly Release ...

Страница 15: ...ase 0 5 hour Hold or button the time will change quickly until reaching your required time Press Timer to confirm it The word HOUR ON HOUR OFF will stop blinking HOUR ON HOUR OFF and on remote controller will be displayed Cancel Timer on off If you start the timer in error press Timer button to cancel it Note Time set range 0 5 24 hours When the timer is on the controller display on the unit will ...

Страница 16: ... will operate at auto fan speed The fan can t be adjusted By choosing the mode button you will exit ECO mode Health button Press this button to turn on or turn off the cold plasma generator The cold plasma generator can effectively eliminate the bacteria and odour in the air 1 The H2O molecules are ionized 2 Neutral reaction between the positive ions and negative ions can eliminate bacterial and o...

Страница 17: ...ng from one mode to another the low temperature heating function will be canceled In low temperature heating mode Sleep and Low temperature heating functions can t operate at the same time If you ve activated low temperature heating mode and press the Sleep button the air conditioner will exit low temperature heating mode and enter the sleep mode Note In low temperature heating mode the fan speed ...

Страница 18: ...ce of your unit is dirty we recommend cleaning it with a soft dry or damp cloth Note Do not remove the panel when cleaning Clean filter 1 Open panel Pull out the panel to a certain angle as shown in the image below 3 Clean filter Use duster or water to clean the filter When the filter is very dirty use warm water below 45 C to clean it and then put it in a shady and cool place to dry 2 Remove filt...

Страница 19: ...s are sharp to avoid injury Do not use an open flame or hair dryer to dry the filter This is a fire hazard Pre season cleaning checklist 1 Check if air inlets and outlets are blocked 2 Check if air switch plug and socket are in good condition 3 Check whether filter is clean 4 Check whether drainage pipe is damaged Post season checklist 1 Disconnect power supply 2 Clean filter and indoor unit s pan...

Страница 20: ...emote control Replace batteries Or if remote control is damaged you may need to replace it Do you have a fluorescent lamp in the room Turn off the fluorescent lamp Take the remote control closer to the unit and try again No air emits from indoor unit The air inlet or air outlet of the outdoor unit could be blocked Check for obstacles and remove Has your unit reached a set temperature in heating mo...

Страница 21: ...range Adjust temperature to proper range 16 C 31 C Doors and windows could be open Close doors and windows You can smell an odour Check the room for other sources of the odour first Clean the filter Eliminate the odour source Air conditioner operates normally suddenly Whether there s interference such as thunder wireless device etc Disconnect power put back power and then turn on the unit again Yo...

Страница 22: ...or more information Error code Name CL Filter clean reminder H0 High exhaust temperature protection H1 Overcapacity protection H2 Compressor overload protection H3 Anti frost protection H4 System high pressure protection H5 System low pressure protection H6 Lack refrigerant valve stop protection C8 Auxiliary heat adhesion protection C9 The communication between indoor unit and wired controller fau...

Страница 23: ... overheating or damaged Air conditioner gives off burning smell There s abnormal sound during operation Circuit break trips off frequently Indoor unit is leaking Do not repair or refit the conditioner by yourself If the air conditioner operates under abnormal conditions it may cause malfunction electric shock or fire hazard Distributed exclusively in New Zealand by EES 0800 337 123 ees co nz pione...

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