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Privacy Mode
Privacy Mode* allows you to disconnect any Ping
device from the cellular network. When in Privacy
Mode, the Ping device will not accept any location
requests through the cellular network, but can still
receive requests via Bluetooth wireless technology.
You may still send check-in and SOS alerts from the
Ping device when in Privacy Mode.
Airplane Mode
Any Ping device that will be onboard an aircraft should
be put into Airplane Mode, which disables the cellular
modem’s transmission capabilities per FAA regulations.
To enable/disable Privacy Mode and Airplane Mode:
1. Open the Ping app.
2. From the “My Devices” page (Img 12.1), select the
device for which you want to adjust the settings.
3. From the device page, select the Settings icon in the
upper right-hand corner (Img 12.2).
4. From the “Ping Settings” prompt, select “Device
Configuration” (Img 12.3).
5. From the “Device Configuration” page (Img 12.4),
set the toggle switch for “Airplane Mode” to the ON
position to enable (button is blue when ON), and to the
OFF position to disable.
Note:
when attempting to use the app to locate a device
that is currently in Privacy Mode or Airplane Mode, you
will see a prompt (Img 12.5 & Img 12.6) indicating that
the device cannot currently be located.
User Interface Overview
Img 12.1
Img 12.2
