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H07024510 / DT2000575 - Rev. 00
Some of the above problems could be resolved by following the instructions. Only qualified persons must carry out work on the
stove and only when it is cold and disconnected from the power supply (pull out the plug).
Unauthorised tampering with the appliance or use of other than original spare parts invalidates the warranty and relieves the
manufacturer of all and any liability.
The manufacturer shall not be liable for any problems caused by lack of or inefficient maintenance or by failure to comply with the
instructions in the product installation and operating guide.
7.0
TROUBLESHOOTING
DT2010069-01
Problem
Cause
Remedy
The window becomes
excessively dirty
Lack of draught
Open the smoke damper.
Check the smoke/gas discharge pipe
Wet wood
Use dry wood
Use of mediocre or poor class fuels
Change the type of fuel
(See “
FUEL
” paragraph)
Too little combustion air
Open the air dampers more, if
installed
Condensation forms
Section of flue too large
Reduce the section by inserting a well
insulated pipe with suitable section
inside the flue
Flue not adequately insulated
Clad the flue with hollow tiles or
other insulating materials
Slow combustion and therefore low
smoke temperature
Burn smaller and dry logs.
Open the primary air damper more, if
installed
Smoke comes out of the firebox in ad-
verse weather conditions
Chimney stack has no down-draught
cowl
Replace the chimney stack with one
that has a down-draught cowl
Flue not suitably insulated
Clad the flue with hollow tiles or
other insulating materials
Difficulty in lighting
Air or smoke dumper closed
Put the combustion air dampers, if
installed, to maximum position and
fully open the smoke damper
Logs too large
Use smaller logs
Wood too wet
Burn drier wood
Lack of draught
Open the smoke damper.
Check the smoke/gas discharge pipe