8 Troubleshooting
Q-522 Miniature Stage
MP134E
Version: 1.0.1
43
Problem
Possible Causes
Solution
Functional
impairment
after system
modification
Drive electronics or
controller has been
replaced
The stage has been
replaced
E-870 drive electronics from PI:
Adapt the parameters of the drive electronics in the E-870
Control PC program to the Q-522 (see "Starting Up the
Q-522.x0z with the E-870 Drive Electronics" (p. 37) and
Technical Note E870T0001 or E870T0002).
E-871 controller from PI:
Load the parameter set corresponding to the Q-522 model
from the stage database.
If necessary: Set the parameters on the controller in the
PIMikroMove PC program so that they correspond to the
application (load, orientation) of the Q-522 model (see user
manual of the controller).
No or limited
motion
The cable is not connected
correctly or is defective
Check the connecting cable(s)
Excessive load
Reduce the load. Observe the information in the "Technical
Data" section (p. 47).
If the stage is mounted vertically, make sure that the installed
load is lower than the self-locking of the drive.
Parameters of the drive
electronics incorrectly set
See the "Functional impairment after system modification"
problem in this table.
Operating voltage too low
Provide an operating voltage of 48 V.
Unfavorable operating
frequency for step mode
Adapt the operating frequency for the step mode (for details,
see "Starting Up the Stage" (p. 36) and manual of the
electronics used.
Warped base body
Mount the Q-522 on an even surface. The recommended
evenness of the surface is 2 µm.
Unfavorable load mounting
Observe the maximum torque when affixing the load (p. 26).
Keep the distance between the center of gravity of the load
and the center of the moving platform as small as possible in
all directions.
Unsuitable ambient
conditions
Only operate the Q-522 in a clean environment and within
the permissible ambient conditions (p. 49).
Wear of the drive
Replace the Q-522 and make sure that the operating
parameters of the used electronics are adapted to the stage.
8
Troubleshooting