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Phylink PLC-128PW, Быстрая установка

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For more advanced settings, (such as Record, Task Management, Motion
Detection, Alarm Action, Video Quality and more) please read the User Manual on
the installation CD included with this package or download it from the Phylink
support website -

phylink.com/downloads

10. Technical Support

If you have purchased Phylink product, you are eligible for priority email based
technical support. We are always glad to help, however we ask that you read the
Quick Guide or User Manual first.
View also Technical Articles and Troubleshooting Guide matching your problems
from the support section on our website. In most cases the problems you
encounter can find the answers and the corresponding solutions.

34

We address most support inquiries through email. One of our qualified technicians
will help you as quickly as possible. Most issues can be resolved much quicker by
email than by phone.
If you are totally stuck, we can make an appointment for tech support tutorial via
one-on-one telephone.

Can I speak to someone?

Chat with us

https://purechat.me/phylink

If you have any questions regarding the installation and use of the camera, please
write to us and we will be glad to assist you.
To get the fastest answers to your questions, please try to Chat with us.

Phylink support team has better knowledge about network technology and IP
camera products. Our engineer and customer service team will try their best to
reply you in 24 hours. Any questions please send email to

,

[email protected]

we promise to our customers that we will deal with emails within 24 hours after
receiving them.

Содержание PLC-128PW

Страница 1: ...For Bullet HD Outdoor IP Camera Model PLC 325PW PLC 335PW Quick Install Guide ...

Страница 2: ...d PLC 335PW Outdoor Waterproof IP camera on your network By following these instructions you can quickly complete the camera installation on Android iOS and computer Windows or Mac OS PLC 325PW PLC 335PW Camera Camera Bracket External Wi Fi Antenna Manual and Software on CD ROM CAT5 Ethernet Cable for initial Setup Power Adapter Quick Install Guide Waterproof Junction box Screw and plastic wall pl...

Страница 3: ...onnection Camera with PoE 6 2 5 Mount the weatherproof junction box 7 3 Quick installation for iOS device 11 4 Setting up Wi Fi via iOS device 14 5 Quick installation for Android device 16 6 Setting up Wi Fi via Android device 21 7 Camera installation on PC or Mac 23 8 Access camera via web browser 28 9 Wireless setup via web browser 31 10 Technical Support 34 ...

Страница 4: ... 15 8 1 Sun Shield 2 External Antenna 3 Front Shell 4 Microphone 5 Bracket 6 Reset WPS Button 7 Camera Cable 8 Camera s UID Sticker 9 Status indicator LED 10 Infrared LED 11 Light Sensor 12 Power Connector 13 Ethernet Connector 14 Micro SD Card Slot 15 Wrench ...

Страница 5: ...means the system has started successfully Note that the indicator LED flashes green during data transfer and shows red for the WPS connection status MicroSD Card Slot Local storage for storing recorded images and videos Adding a Micro SD to your camera will allow you to record footage and motion alerts directly to memory card for future review Reset WPS Button This button is used for both the WPS ...

Страница 6: ... camera without first setting it up via a network cable You can set up the wireless via the App or web browser quickly Instructions for wireless setup are included later inside this guide 2 2 MicroSD card installation The Micro SD card is not included in packages Adding a Micro SD card to your camera will allow you to record footage and motion alerts directly to the MicroSD card for future review ...

Страница 7: ...card To insert the micro SD card follow these steps 1 Power off the camera as applicable 2 Remove the Sunshade 3 Unscrew the Front Shell from the camera s main body turning anti clockwise This must be done in clean and dry environment before exposing internal electronics 4 Hold the MicroSD card with the printed side facing upward and the golden pins facing toward the MicroSD slot Press the MicroSD...

Страница 8: ... ensure the required signal strength is available at the point of installation prior to installing the camera 2 4 Connection camera with PoE Optional The PLC 325PW PLC 335PW camera can be either connected with the included power adapter and network cable or optionally with an Ethernet cable that is connected to an 802 3af compatible PoE Switch or PoE Injector With a PoE setup the Ethernet cable wi...

Страница 9: ...his junction box you only need to drill a small hole in the wall to run the extension cabling to an indoor power outlet and network Power adapter cord Building wall Outdoor Indoor Network cable Weatherproof Junction Box Figure 1 A roughly 1 4 inch diameter hole will be required for either a network cable or the DC plug at the end of the power adapter cord to pass through If you need more than 10 f...

Страница 10: ...aling Strip Rear Cover Gasket Screw Rubber Stopper Figure 3 Figure 2 Groove for camera cable network Groove for camera cable power Silicone sealing strip Front cover Stopper Groove for power adapter cord Stopper Groove for network cable 8 ...

Страница 11: ...through common building materials such as wood glass sheet rock and vinyl siding but does not go through metal Connect the power cord and Ethernet cable to the camera Please refer to Figure 2 Insert the RJ45 connector and DC plug connector into the rear cover of the Weatherproof Junction Box Ensure the power and network cables align with their respective grooves at both sides of the sealing strip ...

Страница 12: ...llow ease of maintenance in the future Please refer to Figure 2 If the camera is using a PoE connection you don t need to connect the power adapter You must use the attached stopper to block the power cable entry point so as to maintain the waterproofing seal Please refer to Figure 3 If the camera only uses the Wi Fi connection you don t need to connect the network cable You must use the attached ...

Страница 13: ...camera s UID will show up on the screen Click on camera s UID and Add Camera go to the next step OPTION 1 Scan the camera s UID To add a camera to app you can click button to scan the camera s QRCode UID from the sticker on the camera cable Manually type the UID Add the camera remotely OPTION 2 If the camera is not located on the same local network as your iPhone the app will NOT find it To add a ...

Страница 14: ...e camera Connect Press to setup the camera to work over wireless The camera will Setup WiFi search for available Wi Fi networks around it Press button and the camera will show up on the screen Save My Camera Note You can skip the Setup Wi Fi step and set the wireless later Instructions for wireless setup on Android device are included in 4 Setting up Wi Fi via iOS device section 12 ...

Страница 15: ...right side of the camera the sliding menu will be displayed 2 1 3 4 4 5 6 7 STEP3 1 Add camera 2 View the app version 3 Sliding menu 4 Detect camera 5 Edit Camera change settings and password 6 Audio mode 7 Video mode 13 ...

Страница 16: ... then go to Advanced Setting WiFi Networks Tap the Edit Camera icon from the sliding menu Tap symbol on the right side of the camera the sliding menu will be displayed 4 Setting up Wi Fi via iOS device 14 ...

Страница 17: ...button OK to complete the Wi Fi setup After a successful wireless setup you can remove the network cable and the camera should work through the wireless network after a short delay Press then the camera will search for available Wi Fi networks WiFi Networks around it 15 ...

Страница 18: ... will appear Press to add a new camera If your camera is located on the same local network as your Android device the app can search for it Click the menu and the camera s UID will shows up on the Scan local network screen Click on camera s UID to go to the next step Search camera from LAN 16 Scan to download App for Android ...

Страница 19: ...lt name is Camera 0 Press button and a pop up tips window will say Do you want to setup the OK camera to work over WiFi now Press YES if you want to connect the camera to your router wirelessly Instructions for wireless setup on Android device are included in 6 Setting up Wi Fi via Android device section Press NO if you want to setup the wireless later 17 ...

Страница 20: ...ON 1 You can click menu to scan the camera UID from the UID sticker Scan QR code on the camera cable OPTION 2 If your camera is not located on the same local network as your Android device the app will NOT find the camera To add a camera to the app remotely click the menu Type UID and password Type the UID manually from the UID sticker on the camera cable 18 ...

Страница 21: ...the camera the sliding menu will be displayed 1 Add camera 2 View the app version and get support info 3 Sliding menu 4 Detect camera 5 Edit Camera change settings and password 6 Motion detection enable and disable 7 Audio mode 8 Video mode STEP3 19 ...

Страница 22: ...5 6 1 Quit live video mode 2 View the recorded videos and photos 3 Start recording Stop recording 4 Take a snapshot 5 Enable or disable speaking to the camera 6 Enable or disable receiving audio from camera 20 ...

Страница 23: ...o to Advanced Setting Wi Fi Setting Tap the Edit Camera icon from the sliding menu Tap symbol on the right side of the camera the sliding menu will be displayed Press Wi Fi Setting then the camera will search for available Wi Fi networks around it 21 ...

Страница 24: ...twork from the list Type in your Wi Fi password and then press OK to save the settings After a successful wireless setup remove the network cable and the camera should work through the wireless network after a short delay 22 ...

Страница 25: ...support website for both the Windows and Mac OS http phylink com downloads index htm Software For setup on Windows insert the provided installation CD into computer s CD ROM drive and the installation window will appear Click on the button and follow the setup wizard to complete Install Camera Live the software installation Tips If the Installation CD program does not start automatically open the ...

Страница 26: ...peer connection will be established automatically P2P connection does not require the camera to get a public IP address and port or any complicated settings such as IP address port forwarding and DDNS You only need to type the UID Password and the video can be displayed STEP1 Start the Camera Live software and click the icon to add a camera A pop up window will appear as below Camera Mul live Vide...

Страница 27: ...not located at the same local network as your computer the Camera Live program will be unable to find the camera using the discovery function In this case you can manually type the camera s UID from the sticker on the main unit to add a camera remotely Enter the The default user name is admin User name Enter the The default password is admin Password And then enter a name for your camera call it w...

Страница 28: ...u typed Both the default user name and password is admin all are lowercase letters Also check the camera s hardware connections according to the Hardware Installation section Check your Internet connection After a few minutes the red chain icon will turn green which indicates that the camera is online and connection is established If your settings are all correct you should now be viewing the live...

Страница 29: ...eo Album Setup 1920x1080 8FPS 1 3Mbps Tip How to Access To learn more about Camera Live software please refer to the camera using Camera Live in Support Technical Articles section from Phylink technical support website 27 ...

Страница 30: ... protocols Camera Live software is a tool that can find search for your camera s IP address on your local network You can further configure and view your camera via a web browser Start the Camera Live and click on icon from the main toolbar Click the button the program should automatically find the camera in Search your local network STEP1 Make sure that your computer is located on the same local ...

Страница 31: ...ic IP For most routers DHCP is enabled by default to assign a local IP address to the network camera STEP2 To learn how to setup the TCP IP settings of the camera before you connect to it please refer to on Appendix E Manually entering TCP IP Settings for a Camera the user manual which can be accessed at www phylink com Click the button to view the live video Live Video Click the button to setup y...

Страница 32: ...plorer If you are trying to view the camera for the first time using Internet Explorer your browser may prompt you to install or allow an ActiveX Control If you are trying to view the camera for the first time using Chrome or Firefox your browser will prompt you to install or allow the Adobe Flash Plug in 4 To access the camera via the browser remotely you have to know your camera s URL address Yo...

Страница 33: ...t if you have already set up the wireless connection via the iOS or Android device you can skip this step After logging in to the camera via the browser click Setting button on homepage to configure the camera Browse to menu and the following screen will appear Network Wireless Setup STEP1 Do NOT type anything in the SSID field Instead click the button so Search that the camera can search for the ...

Страница 34: ...type Enter the WPA Key STEP2 Tip WPA Key is also known as the wireless key or password and they are case sensitive Most likely your wireless network was set up with a password If you don t remember it you can check your router s wireless setup menu or ask the person who set up your wireless network Click the button and Wireless setup accepted successfully message will Apply be displayed 32 ...

Страница 35: ...d network and only one network can be active After unplugging the Ethernet cable system page shows No Ethernet connection since the camera is connected to router with wireless connection 2 This camera can be setup through a WPS connection if your router supports this function To connect to your camera to router through WPS press the WPS button on your router and then press the WPS button on the ca...

Страница 36: ...tions 34 We address most support inquiries through email One of our qualified technicians will help you as quickly as possible Most issues can be resolved much quicker by email than by phone If you are totally stuck we can make an appointment for tech support tutorial via one on one telephone Can I speak to someone Chat with us https purechat me phylink If you have any questions regarding the inst...

Страница 37: ...n Activating your product warranty is the most effective way to keep track of your product models and purchase dates and provides you with access to Technical Support and Customer Service assistance You can register a warranty to get one year warranty and replacement service Please read Warranty Return Terms from phylink com support warranty htm Welcome to contact us We provide 24 7 online service...

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