Appendix B: Troubleshooting
118
3.
The
Model
800
will
not
answer
the
telephone
for
Callback
Acknowledgement.
4.
The
Model
800
recites
the
alarm
message
or
Status
Report
over
the
telephone,
but
is
silent
at
the
installation
site.
5.
The
Model
800
and
telephone
answering
device
(sharing
the
same
line)
answer
incoming
calls
simultaneously.
You
did
not
allow
the
telephone
to
ring
10
times.
Note:
If
the
TAD
(telephone
answer
-
ing
device)
is
disabled,
the
telephone
rings
ten
times
before
the
Model
800
answers.
If
the
TAD
is
enabled,
you
must
call
the
unit
and
let
the
line
ring
once,
then
hang
up,
wait
ten
seconds
and
call
back
again
within
30
seconds.
The
local
voice
mute
feature
is
in
effect.
The
Model
800’s
number
of
Rings
Until
Answer
is
set
to
equal
the
number
of
rings
set
for
the
telephone
answering
device.
When
calling
the
Model
800,
and
the
TAD
is
disabled,
allow
the
telephone
to
ring
10
times.
Refer
to
Chapter
6,
Section
6.1.3,
and
Chapter
4,
Section
4.6.3.
Deactivate
local
voice
mute.
Refer
to
the
programming
steps
in
Chapter
4,
Section
4.9.
Change
the
number
of
Rings
Until
Answer
for
the
Model
800.
Refer
to
Chapter
4,
Section
4.5.
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