8
7
1.Please keep water level is between minimum line and maxi-
mum line.
2.Please make sure the lip is locked before boiling water and
do not open lip during heating.
3.Please unplug the outlet when not in use.
4.Boil-dry protection: Should you accidentally allow the kettle
to operate without water, the boil-dry protection will auto-
matically switch it off. If this should occur, allow the kettle to
cool before filling with cold water and reboiling.
Note
PROBLEM
POSSIBLE CAUSE
SUGGESTED SOLUTIONS
TROUBLESHOOTING
Indicator light
on, no change
in water
temperature
1. Poor contact with the plug
2. Machine not turned on
3. Water bottle not correctly
placed.
Not "KEEP
WARM"
Water
temperature
not as
expected
1. Wrong temperature setting
selected
2. Limescale in the bottom of
the kettle
3. Faulty temperature
regulation system
1. Check for faulty socket
connections
2. Make sure the product is switched
on
3. Reconnect the kettle to the base
4. If the fault still cannot be rectified,
please contact customer service.
1. Please refer to the instruction
manual Page X for ""KEEP WARM""
operations
2. Please refer to the instructions on
Page X for limescale cleaning
instructions
3. If the fault cannot be rectified,
please contact customer service
Lid won't open
1. Caused by misuse
2.The lid is broken
1. Please refer to the manual for
Page X operation
2. If the fault still cannot be rectified,
please contact customer service
Water leakage
1. Water window leaking
2. Water leaking from the
bottom of the kettle
1. To stop using, please contact
customer service
No response to
button
1. Poor contact with the plug.
2. Whether the pot is well
fitted to the base.
3. Whether the product has a
dripping sound when the
socket is connected.
Type
Milk
Delicate Tea
Green Tea
Oolong Tea
Black & Herbal Teas
Temperature
50° C
70° C
80° C
90° C
100° C
TEA STEEPING CHART
