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TROUBLE SHOOTING GUIDE
PROBLEM
POSSIBLE
CAUSE CORRECTIVE
ACTION
SMELL OF GAS
Leak detected at cylinder,
regulator or other connection.
SHUT OFF LP GAS CYLINDER VALVE OR NATURAL GAS
SERVICE VALVE IMMEDIATELY. DO NOT USE THE APPLIANCE
UNTIL LEAK IS SEALED.
1. Regulator fitting loose.
2. Gas leak in hose/regulator or control valves.
1. Tighten fitting and “leak test”.
2. SEE AUTHORIZED SERVICE CENTRE.
1. Out of LP Gas.
2. Venturi blocked.
1. Refill LP gas cylinder.
2. Remove burner, clean venturis.
(See “Venturi Tubes” section of this manual)
Burner(s) will not light.
Decreasing heat, “popping sound”.
1. Some yellow flame is normal. If it becomes excessive
the venturi may be blocked.
2. Burner ports blocked.
1. Remove burner, clean venturis.
(See “Venturi Tubes” section of this manual)
2. Remove burner and clean with stiff wire brush.
(See Maintenance section of this manual)
Yellow flame
1. Excessive grease build up.
2. Excessive heat.
1. See “Maintenance” section of this manual.
2. Turn burners to a lower setting.
“Flare -ups” or grease fires.
Venturi blocked.
Remove burner, clean venturis.
(See “Venturi Tubes” section of this manual)
Hot spots on cooking surface.
Cylinder valve turned on too quickly.
Turn all control knobs to the “OFF” position.
Turn cylinder valve off. Turn valve on slowly.
Humming noise from regulator. (
LP models only)
This is build up of grease. The inside of the lid is not painted.
Clean with soft bristle brush or scraper.
Inside of lid appears to be peeling
1. Out of LP Gas.
2. Ignitor wire(s) not connected.
3. Ignitor electrode misaligned on burner
4. Ignitor malfunction
5. Regulator is not fully connected to the cylinder valve.
6. Control knob left open while LP gas cylinder valve or natural gas
service valve was opened causing excess flow device to activate.
7. A leak in the system causing excess flow device
to activate.
8. Venturi blocked.
9. Venturi not aligned with valve orifice.
10. Orifice blocked.
11. Hose twisted.
1. Refill LP gas cylinder.
2. Connect both main burner(s) and side burner
electrode wires
3. See Maintenance section of this manual.
4. Use “manual lighting” procedure.
5. Tighten the regulator hand wheel.
6. Close burner and cylinder/service valves. Open cylinder/
service valve slowly, then open burner valve to light.
7. “Leak test” all connections to determine loose
fitting(s). Tighten fitting(s). “Leak test” the system again.
8. Remove burner, clean venturis.
(See “Venturi Tubes” section of this manual)
9. Realign venturi to orifice. (See “Venturi Tubes” section of this manual)
10. Remove burner. Clean orifice with a pin or fine
wire. Do not attempt to drill orifice.
11. Straighten hose. Keep away from all hot or sharp
surfaces.
Flame flashback beneath
control panel.
Venturi blocked.
Remove burner, clean venturis.
(See “Venturi Tubes” section of this manual)
Rotisserie Burner will not light
Safety valve not engaged.
Re-light rotisserie burner and hold control knob in for 30 sec.
(See “Lighting Instructions” section of this manual)
Perform leak test.
(see “Leak Test” section of this manual)
For Models:
PH603SB
PH603SBN