Phoenix Notebook Computer, Руководство пользователя

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This chapter describes locating and solving problems that you may encounter while using
your computer.
Locating a Problem
Problems with your computer can be caused by something as minor as an unplugged
chapter is
solutions
orrect the
power cord – or as major as a damaged hard disk. The information in this
designed to help you find and solve minor problems. If you try all the suggested
and you still have a problem, make a list of what steps you have taken to c
problem and contact your dealer.
Successful troubleshooting is the result of careful observation, deductive reasoning, and
an organized approach to solving the problem.
The problem categories: hardware
problems and divided into electrical
and mechani oblem if the screen is
dark, the co message during the
Power-On Self Test (POST).
Software errors can occur at several levels. The ROM BIOS and the operating system can
give you a large number of error messages. On top of this, each application software
package has its own set of error messages. It is important to determine whether the
software error message you are getting is from the application or the operating system.
Once you know this, you can look in the respective manual for a solution to the problem.
Checking Cables and Connections
s that you will encounter can be divided into two basic
software problems. Hardware problems can be further
cal problems. You will know you have a hardware pr
mputer cannot read the disk drives, or you get an error
Start by performing a careful visual inspection of the exterior of the computer. If no
LEDs are illuminated, make sure that your computer and its peripherals are getting power
and communicating with each other properly.
To check the power cables, and connections:
1. If you have been using battery power, connect the Notebook to an external power
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