background image

Problem

Solution

The light in the 

on/off button 

continues to flash 

slowly.

You have not yet flushed the machine. See chapter ‘Preparing 

the machine for use’.

You have used the SENSEO

®

 coffee machine at an altitude 

higher than 2200 metres above sea level. This has caused the 

water in the machine to start boiling before it has reached 

the required temperature, which prevents the machine from 

functioning properly. Switch off the machine and no longer 

use it at altitudes higher than 2200 metres above sea level.

The light in the 

on/off button 

continues to flash 

rapidly.

Make sure that:

the water reservoir is placed properly;
there is enough water in the water reservoir (i.e. above the 

q

 MIN level if you want to brew 1 cup);

the ambient temperature is not lower than 10°C. If it is, the 

machine does not function properly.

When I push one 

of the buttons, 

nothing happens.

Make sure you have inserted the plug properly into the wall 

socket. Also make sure you have closed the lid and locked the 

lid lever. If the lid is not closed or the lid lever is not pushed 

until it locks with a click, the machine does not work.

Water leaks from 

the machine.

You may have filled the water reservoir beyond the MAX 

level. Never fill the water reservoir beyond this level.

Perhaps the sieve in the centre of the pod holder is clogged. 

If it is, unclog the sieve by holding the pod holder under a 

running tap. If necessary, use a washing-up brush or a pin to 

unclog the sieve.A

Check if the coffee pod is placed properly in the centre of 

the pod holder.
Check if the sealing ring is not stuck under the edge of the 

water distribution disc (see drawing at the beginning of this 

user manual).

It is perfectly normal for some drops of water to spill onto 

the worktop. This may happen, for instance, when you place 

or remove the water reservoir. Be careful when you remove 

used coffee pods, for there may still be some water on the 

pods.
Perhaps you removed the water reservoir when the coffee 

machine was heating up. This may cause some water to leak 

out of the machine (this water normally ends up in the water 

reservoir).

If none of the above solutions solve the problem, contact the 

Philips Consumer Care Centre in your country.

I cannot open 

the lid.

A vacuum may have temporarily formed under the lid.

Switch off the machine. Pull up the lever as far as it goes and 

wait 24 hours before you open the lid. This requires quite 

some force.
Make sure that the sieve in the centre of the pod holder is 

not clogged. If it is, unclog the sieve by holding the pod holder 

under a running tap. If necessary, use a washing-up brush or a 

pin to unclog the sieve.

Make sure you do not move the SENSEO

®

 machine. 

Moving the machine, placing it outdoors or in a cool or cold 

environment does not accelerate the unlocking of the lid.
Do NOT put the SENSEO

®

 machine in the fridge or freezer, 

as this does not accelerate the unlocking of the lid.

If problems continue to occur, contact the Philips Consumer 

Care Centre in your country.

The machine 

produces less 

coffee than before.

Perhaps the sieve in the centre of the pod holder is clogged. 

If it is, unclog the sieve by holding the pod holder under a 

running tap. If necessary, use a washing-up brush or a pin to 

unclog the sieve.

Descale the machine (see chapter ‘Descaling’).

Problem

Solution

The SENSEO

®

 

coffee machine 

brews only a small 

quantity of coffee 

or no coffee at all 

when I use it for 

the first time.

You have not flushed the machine properly before first use. 

As a result, the boiler is not or only partly filled. Flush the 

machine properly (see chapter ‘Preparing the machine for 

use’) before you brew another cup of coffee.

I cannot close the 

lid properly.

Check if a used coffee pod sticks to the water distribution 

disc. If this is the case, remove the used pod.

Check if you have not put two coffee pods in the 1-cup pod 

holder 

q

.

The machine has 

been stored in a 

room that was not 

frost-free.

Contact the Philips Consumer Care Centre in your country.

The SENSEO® 

coffee is not 

strong enough.

Make sure that:

you have used the correct number of pods and have pressed 

the right button. Use 1 pod in combination with the 1-cup 

pod holder 

q

 and the 1-cup button 

q

. Use 2 pods in 

combination with the 2-cup pod holder 

qq

 and the 2-cup 

button 

qq

;

the coffee pod or pods has/have been placed properly in the 

centre of the pod holder, to prevent water from escaping 

along de edge of the pod or pods. When you use two coffee 

pods on top of each other, make sure that the convex sides 

of both pods point downwards and press the pods lightly into 

the pod holder (see step 6 in chapter ‘Using the machine’);

you have not used the same pod twice by accident;
the coffee in the pod is evenly distributed;

If you prefer a more robust flavour, 

SENSEO

®

 coffee pods 

with a stronger blend are available.

The SENSEO

®

 

coffee is too 

strong.

If you prefer a milder flavour, SENSEO

®

 coffee pods with a 

milder blend are available.

The coffee is not 

hot enough.

Do not use cups that are too large, as they cause the coffee 

to get cold more quickly. When you use cups, make sure they 

have a capacity of 150ml. When you use a mug, make sure it 

has a capacity of 280ml.

To keep the coffee hot longer, preheat the cups with hot 

water.

The machine 

spatters when I 

brew coffee.

Move the drip tray to a higher position so that the edge of 

your cup is closer to the spout.

I want to brew 

coffee in a tall 

vacuum mug but 

this mug does 

not fit under the 

spout.

If you remove the drip tray, the mug may fit under the spout.

Water and steam 

have leaked from 

the bottom of the 

appliance in a fast 

way.

Your SENSEO

®

 machine has a technical malfunction and has 

drained all water for safety reasons. The machine is blocked 

and does not function anymore. For assistance, please visit 

our website www.senseo.com or take the machine to a 

Philips service centre.

4222.200.0182.2

4/8

Содержание Senseo HD7860

Страница 1: ...HD7860 C H I J K M N L O T G F D S U B A E Q R P 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 ...

Страница 2: ...ffee machine first The flushing cycle causes the boiler to fill with water After this the coffee machine is ready for use Flush the machine in the following way 1 Tilt the water reservoir outwards and lift it out of the machine Fig 2 2 Fill the water reservoir with cold water up to the MAX indication Fig 3 3 To put the water reservoir back into the machine tilt it slightly and insert the bottom of...

Страница 3: ...sential to descale the SENSEO coffee machine at least every 3 months Your reasons to descale It prolongs the life of your SENSEO coffee machine It ensures maximum cup volume It ensures maximum coffee temperature The machine produces less sound during brewing It prevents malfunctioning If the descaling procedure is not performed correctly scale residue remains behind in the machine This causes scal...

Страница 4: ...hine in the fridge or freezer as this does not accelerate the unlocking of the lid If problems continue to occur contact the Philips Consumer Care Centre in your country The machine produces less coffee than before Perhaps the sieve in the centre of the pod holder is clogged If it is unclog the sieve by holding the pod holder under a running tap If necessary use a washing up brush or a pin to uncl...

Страница 5: ...alker können Ihre SENSEO Kaffeemaschine beschädigen Legen Sie die SENSEO Kaffeemaschine niemals auf die Seite Achten Sie immer auch beim Transport darauf dass sie senkrecht steht Elektromagnetische Felder Diese Maschine erfüllt sämtliche Normen bezüglich elektromagnetischer Felder EMF Nach aktuellen wissenschaftlichen Erkenntnissen ist die Maschine sicher im Gebrauch sofern sie ordnungsgemäß und e...

Страница 6: ... Teile nach der Reinigung mit klarem Wasser ab und setzen Sie sie wieder in das Gerät ein 11 Reinigen Sie den Sprühkopf mit einem feuchten Tuch Abb 29 Gehen Sie dabei sehr vorsichtig vor damit der Dichtungsring nicht unter dem Rand des Sprühkopfes eingeklemmt wird Andernfalls wird die Kaffeemaschine undicht Spülen War die Kaffeemaschine über dreiTage nicht in Gebrauch lassen Sie vor dem nächsten A...

Страница 7: ... mindestens 10 C beträgt Andernfalls funktioniert das Gerät nicht ordnungsgemäß Keine Reaktion beim Drücken einerTaste Prüfen Sie ob der Netzstecker richtig in der Steckdose sitzt ob der Deckel geschlossen und derVerschlusshebel verriegelt ist Wenn der Deckel nicht geschlossen ist oder derVerschlusshebel nicht nach unten gedrückt wird bis er hörbar einrastet funktioniert das Gerät nicht Wasser tro...

Страница 8: ...feepads auch in einer dunklen Röstung erhältlich Der SENSEO Kaffee ist zu stark Wenn Sie ein milderes Aroma bevorzugen sind die SENSEO Kaffeepads auch in einer milderen Röstung erhältlich Der Kaffee ist nicht heiß genug Benutzen Sie keine zu großenTassen da der Kaffee darin schneller erkaltet Wenn SieTassen verwenden sollten diese ein Fassungsvermögen von 150 ml haben Wenn Sie einen Becher benutze...

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