56
Troubleshooting
This chapter summarises the most common
problems you could encounter with the appliance. If
you are unable to solve the problem with the
information below, visit
www.philips.com/
support
for a list of frequently asked questions or
contact the Consumer Care Centre in your country.
Problem
Possible cause
Solution
The shaver does
not shave as well
as it used to.
The shaving heads
are damaged or
worn.
Replace the shaving heads
(see chapter ‘Replacement’).
Hairs or dirt
obstruct the shaving
heads.
Clean the shaving heads by
following the steps of the
thorough cleaning method
(see chapter ‘Cleaning and
maintenance’).
Clean the shaver thoroughly
before you continue shaving
(see chapter ‘Cleaning and
maintenance’).
The shaver does
not work when I
press the on/off
button.
The shaver is still
attached to the
mains. For safety
reasons, the shaver
can only be used
without cord.
Disconnect the shaver from
the mains and press the on/
off button to switch on the
shaver (see section ‘Unplug
for use reminder’).
The rechargeable
battery is empty.
Recharge the battery (see
chapter ‘Charging’).
The travel lock
is activated.
Press the on/off button for
3 seconds to deactivate the
travel lock.
ENGLISH
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