troubleshooting
Problem
Possible
cause
Solution
The combs
do not stay
attached to
the handle.
You do
not attach
the comb
correctly.
Slide the comb into the guiding grooves
on both sides of the handle until you
hear a click.
The guiding
grooves are
dirty.
Clean the appliance and the guiding
grooves thoroughly.
The comb is
broken.
Go to your Philips dealer or contact a
Philips service centre to purchase a new
comb.
The
appliance
does not
work
anymore.
The
rechargeable
battery is
empty.
Charge the appliance (see chapter
‘Charging’). Make sure you switch off
the appliance before you charge it.
During charging, the charging light on
the adapter flashes. If the charging light
does not flash, check whether there is
a power failure or if the wall socket is
live. If there is no power failure and the
wall socket is live but the charging light
still does not flash, take the appliance to
your dealer or a Philips service centre.
The
appliance
does not
charge
when it is
connected
to the mains.
The
appliance
has to be
switched off
when you
charge it.
Switch off the appliance.
EnGlish
15