Philips NeoPix Ultra 2, Руководство пользователя

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Service 21
screen and press OK , then go to System
Update - Online Update .
• If an upgrade media is detected, you
are prompted to start or cancel the
update.
3 Follow the on-screen instructions to
complete the update.
Update SW through USB
1 Check the latest software version on www.
philips.com/support. Find your product
(model number: NPX642/INT), and locate
‘Software and drivers’.
2 Download the software into the USB flash
drive. Unzip the downloaded software file
and save it in the root directory of the USB
flash drive.
•
After unzipping, make sure “KJ-3S027.
bin” file is included.
3 Connect the USB flash drive to the
projector.
4 On the home screen, press once or more
to display the shortcut options. Then select
the
icon on the upper right of the home
screen and press OK , then go to System
Update - Local Update .
5 Follow the on-screen instructions to
complete the update.
Troubleshooting
Power cycling
If a problem occurs that cannot be corrected
with the instructions in this user manual, follow
the steps given here.
1
Turn the projector off by pressing two
times
2 Wait at least ten seconds.
3 Turn the projector on by pressing once.
4 If the problem persists, please contact our
technical service centre or your dealer.
Problems Solutions
The projector cannot be turned on. • Disconnect and reconnect the power cable, and
try to turn the projector on again.
The projector cannot be turned off.
• Press and hold longer than ten seconds. If this
does not work, disconnect the power cable.
No image from the external HDMI device. • Check if the correct HDMI input is selected (HDMI
1 or HDMI 2).
• Disconnect the HDMI cable or switch off the
HDMI device.
• Wait
three
seconds.
• Reconnect the HDMI cable or switch on the HDMI
device again.
No sound from the external connected
device. • Check the cables to the external device.
• Check that the sound is activated on the external
device.
• Only the original cables from the device
manufacturer may function.
No sound from external HDMI output
device. • On the HDMI output device, set the audio setting
to Multichannel (Raw data) & Stereo (PCM).
No sound when you connect your
computer via HDMI cable. • Check that the sound is activated on the
computer.
Only the home menu appears and not the
image from the external device. • Check if the cables are connected to the correct
sockets.
• Check that the external device is turned on.
• Check if the video output of the external device is
turned on.