Problem
Cause
Solution
The ‘ready to flash’ light
does not go on when I
place the body attachment
on my skin, but the cooling
fan works.
The overheat protection has
been activated.
When the overheat protection has been
activated, the fan still works. Do not
switch off the appliance and let it cool
down for approx. 15 minutes before you
continue to use it. If the ‘ready to flash’
light still does not go on when you place
the appliance on the skin, contact the
Consumer Care Centre in your country,
your Philips dealer or a Philips service
centre.
The ‘ready to flash’ light is
green but the appliance
does not produce a flash
when I press the flash
button.
The appliance needs to be
reset.
To reset the appliance, switch off the
appliance and switch it on again. If the
‘ready to flash’ light is green but the
appliance still does not produce a flash
when you press the flash button, contact
the Consumer Care Centre in your
country, your Philips dealer or a Philips
service centre.
The appliance becomes
warm during use.
This is normal.
No action required.
The appliance does not
show light intensity 1 when
I switch it on.
The appliance needs to be
reset.
To reset the appliance, switch it off and
on again. If the appliance still does not
show light intensity 1, contact your
Customer Care Centre, your Philips
dealer or a Philips Service Centre.
The appliance produces a
strange smell.
The body attachment is dirty.
Clean the body attachment carefully. If
you are unable to clean the body
attachment properly, contact the
Consumer Care Centre in your country,
your Philips dealer or a Philips service
centre to replace the body attachment.
You have not shaved the area
to be treated properly.
If there are hairs on the area to be
treated, these hairs may get burnt when
you use the appliance. As a result, you
notice a strange smell. Shave the area to
be treated properly before you use the
appliance. If shaving causes skin
irritation, trim hairs as short as possible
and use a comfortable setting.
You stored the appliance in a
dusty environment.
The strange smell disappears after a few
flashes.
The skin feels more
sensitive than normal
during treatment.
The light intensity you use is
too high.
Check if you have selected the right light
intensity. If necessary, select a lower
light intensity.
You did not shave the areas
to be treated.
Shave the areas to be treated before you
use the appliance. If shaving causes skin
irritation, trim hairs as short as possible
and use a comfortable setting.
The filter glass in the light exit
window is broken.
If the filter glass in the light exit window
is broken, do not use the appliance
anymore. Contact the Consumer Care
Centre in your country, your Philips
dealer or a Philips service centre.
26
English
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