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For assistance, call 1-800-635-6156
Recommended Usage
• Push your AutoAlert Help Button any time you need help.
• If you fall and are able to, you should still push the AutoAlert button to
send a Help Call right away.
• Always wear the AutoAlert Help Button. It is waterproof and should
be worn in the shower or bath. The bathroom is often a place where
people fall and need help.
• You may continue to wear your AutoAlert Help Button when leaving
your home. However, the Help Button will not be able to place a Help
Call if it is outside the range of the Lifeline Communicator.
• If you move to a new or second home and want to transfer your Lifeline
Service to it, please contact Lifeline to ensure you’re able to get help
sent to the right location when you need it.
• You may order additional AutoAlert Help Buttons for other members of
your household. For more information, please contact Lifeline.
• Do not put your AutoAlert Help Button through the clothes washer
or dryer as this may damage the device. Do not use a hair dryer on the
Help Button or put it in an oven of any kind.
• Handle your AutoAlert Button with care. Do not throw or toss the
AutoAlert Button onto a bed, table, or other surface because it may
accidentally send a Help Call.
• Your AutoAlert Help Button is not a microphone, so you don’t talk into
it. Instead, push the AutoAlert Help Button and speak in the direction of
your Communicator.
