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The AutoAlert Help Button can detect most falls, providing
an added layer of protection
The AutoAlert Help Button provides an added layer of protection by
placing a Help Call if a fall is detected and you can’t push the button.
Note: not all falls can be detected. Please consult the “Warnings” section
for further details.
What to expect when the AutoAlert Button detects a fall
• A Help Call is automatically generated after approximately 30 seconds
of a fall being detected
• If the Help Button detects that you have gotten up within approximately
30 seconds of a fall being detected, a Help Call will not be generated.
• Do not attempt to stand if you feel unable to.
• If you think you need assistance, push your Help Button immediately to
initiate the Help Call. Pushing the Help Button generates the Help Call
immediately.
What to expect if voice communication with a Lifeline
Response Associate is not established
If we are not able to assess your condition because either you are not
able to speak or we cannot hear you, then our standard procedure is to
contact your Responders. If we cannot speak with you and have detected
a fall, then our standard procedure is to call emergency services first.
