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For assistance, call 1-800-635-6156 in the U.S. and 1-800-387-1215 in Canada.
AutoAlert Help Button
The AutoAlert Help Button is your direct connection to Lifeline and allows you to summon
assistance 24 hours a day, 7 days per week. The AutoAlert Help Button works in conjunction
with a compatible Lifeline Communicator. When you press your AutoAlert Help Button, it
transmits a signal to the Communicator. The Communicator automatically calls the Lifeline
Response Center and a Personal Response Associate will come on the line to see if you need
assistance.
The AutoAlert Help Button provides an added layer of protection by detecting falls. If you
fall and can’t get up, the AutoAlert Help Button will automatically transmit a signal to the
Communicator. The Communicator will then call the Lifeline Response Center for help.
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Always?wear?your?AutoAlert?Help?Button.?Your?AutoAlert?Help?Button?is?waterproof?and?should?be?worn?at?
all?times?–?even?when?bathing?and?sleeping.?It?is?your?direct?connection?to?Lifeline.?
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Press?your?AutoAlert?Help?Button?whenever?you?need?help?or?if?you?have?fallen.?
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If?you?fall?and?cannot?press?your?AutoAlert?Help?Button,?the?AutoAlert?Help?Button?will?automatically?send?a?
Help?Call?to?the?Lifeline?Response?Center?within?one?minute.
Front View
Neck cord
Button
Press here to send a Help Call to the Lifeline Response Center.
Back View
Neck cord
Vent
The vent located on the back of the AutoAlert Help Button is part
of the fall detection sensor system and needs to remain clear of
obstructions (e.g., lint or food products).
