20
EN
8 Troubleshooting
This chapter summarizes the most common problems you could encounter with the
humidifier. If you are unable to solve the problem with the information below, contact
the Consumer Care Center in your country.
Problem
Possible solution
The humidifier
does not work.
•
Make sure that there is power supply to the humidifier.
•
Make sure that the water tank is filled with water and placed
properly onto the humidifier.
There is no air
humidification.
Make sure that the water tank is filled with water and placed
properly into the humidifier.
The water tank
leaks.
•
Make sure that the humidifier is not overfilled with water.
•
Make sure that the humidifier is well assembled/connected
every time after you clean it or after you remove the upper
cover and/or water tank for refilling.
•
Make sure that water tank is placed properly. If the problem
persists, contact the Consumer Care Center in your country.
I do not see the
current humidity
indication
change.
•
Make sure that you have wrapped the humidification filter
round the float.
•
The humidification filter is dirty. Rinse and/or descale the
humidification filter (see the chapter ‘Clean the humidification
filter’).
•
Your room might have too much ventilation. Please close
doors and windows.
•
Your room size is too big. The recommended room size is 50m
2
for both HU4902 and HU4903.
There are
some white
deposits on the
humidification
filter.
The white deposits are called scale and they consist of minerals
from the water. Scale on the humidification filter affects the
humidifying performance, however it does not harm your health.
Please follow the cleaning instructions in the user manual.
The filter turns
yellowish after
some time.
The yellow deposits is a natural effect of the wick material, and
it has no impact on humidification performance. Clean the
humidification filter frequently to remove the scale, and replace
the humidification filter every three month.
