12
EN
Problem
Possible solution
The filter turns
yellowish after some
time.
The yellow deposits is a natural effect of the wick material,
and it has no impact on humidification performance. Clean
the humidification filter frequently to remove the scale, and
replace the humidification filter every 6 months.
There is unpleasant
smell coming out from
the humidifier.
•
Make sure that the water tank is filled with water.
•
Clean the humidification filter (see the chapter ‘Clean the
humidification filter’).
No air comes out of
the air outlet.
Put the plug of the humidifier into the wall socket and switch
on the humidifier.
I do not see visible
mist coming out of
the humidifier. Is it
working?
When mist is very fine, it is invisible. This humidifier has a
NanoCloud humidification technology, which produces
healthy humid air from the outlet area without formation of
water mist. Therefore, you cannot see the mist.
I want to check
whether the humidity
sensor works or not.
Gently blow moist air into the humidity sensor. After a while,
the humidity indication changes. The indication can show the
ambient humidity level from 20%RH to 95%RH.
The humidifier still
works even when
environment reaches
target humidity.
The humidifier will turn on at intervals, in order to ventilate air
around humidity sensor, therefore get more accurate reading
on environment humidity. This setting applies to the humidity
level setting, including the Auto mode.
