ordering accessories
To purchase accessories for these appliances, please visit our online shop
at
www.shop.philips.com/service
. If the online shop is not available
in your country, go to your Philips dealer or a Philips service centre. If
you have any difficulties obtaining accessories for these appliances, please
contact the Philips Consumer Care Centre in your country. You find its
contact details in the worldwide guarantee leaflet.
guarantee and service
Philips guarantees its products for two years after the date of purchase.
Defects due to faulty materials and poor workmanship will be repaired or
the product will be replaced at Philips’ expense, provided that convincing
proof of purchase is provided.
Replacement products and repaired parts are guaranteed for the remaining
time of the guarantee or a period of six months, whichever is longer.
The guarantee does not apply to any defect that results from an accident,
misuse, improper maintenance or that is due to normal wear and tear.
The terms of the guarantee do not exclude, restrict or modify your
statutory rights.
If you believe your product is defective, please contact your local
Consumer Care hotline. You will find the Consumer Care hotline phone
numbers on
www.philips.com/support.
Note: If you have registered your product on www.philips.com/welcome, you
have automatically activated your free membership of the ‘Philips HomeCooker
Club’. As a member, you are entitled to premium consumer care service. For
more details, please visit www.philips.com/homecooker.
Environment
- Do not throw away the appliances with the normal household waste
at the end of their lives, but hand them in at an official collection point
for recycling. By doing this, you help to preserve the environment.
troubleshooting
This chapter summarises the most common problems you could
encounter with the appliances. If you are unable to solve the problem with
the information below, contact your local Consumer Care hotline. You find
the Consumer Care hotline phone numbers on www.philips.com/support.
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