Replacement
All parts of the appliance can be replaced. If you need to
replace one or more of the following parts, go to your
Philips dealer or an authorised Philips service centre:
appliance itself
epilating head
sensitive area cap
double wavy massage attachment
cleaning brush
adapter
Environment
Do not throw away the appliance with the normal
household waste at the end of its life, but hand it in
at an official collection point for recycling. By doing
this, you help to preserve the environment (Fig. 19).
Guarantee & service
If you need service or information or if you have
a problem, please visit the Philips website at
www.philips.com
or contact the Philips Consumer Care
Centre in your country (you find its phone number in
the worldwide guarantee leaflet). If there is no Consumer
Care Centre in your country, go to your local Philips
dealer.
Troubleshooting
This chapter summarises the most common problems
you could encounter with the appliance. If you are unable
to solve the problem with the information below, contact
the Consumer Care Centre in your country.
Problem
Cause
Solution
Poor epilating
results.
You move the
appliance in the
wrong direction.
Move the appliance
against the direction of
hair growth, with the
on/off slide pointing in
the direction in which
you move the appliance.
You place the
epilating head on
the skin at the
wrong angle.
Make sure that you
place the appliance on
the skin at an angle of
90° (see chapter ‘Using
the appliance’).
You used a
(depilatory)
cream prior to
epilation.
Make sure your skin
is clean, entirely dry
and free from grease.
Do not use any cream
before you start
epilating.
The hairs are too
short.
Sometimes hairs are too
short to be caught. The
optimal length for easy
removal of the hairs is
3-4mm. The hairs that
are not caught during
this session will be long
enough to be removed
when you epilate the
next time. You can also
try to catch the hairs by
moving the appliance
across the skin a few
more times.
The
sensitive area
cap is on the
epilating head
when you epilate
your legs.
Do not use the sensitive
area cap when you
epilate your legs, as the
cap reduces the number
of active epilating
discs. NB: Never use
the epilator without
the sensitive area cap
when you epilate your
underarms or bikini line.
The appliance
does not work.
The socket
to which the
appliance is
connected is
not live.
Make sure the socket
is live. If you have
connected the epilator
to the socket in a
bathroom cabinet, you
may need to switch on
the bathroom light to
activate the socket.
-
-
-
-
-
-
-
Problem
Cause
Solution
I cannot
remove the
epilating head
from the
appliance.
You try to pull it
straight off.
Push the epilating
head in the direction
of the arrows on the
back of the appliance
before you pull it off
the appliance (see
chapter ‘Cleaning and
maintenance’).
4203.000.4263.1
3/9
