6.4
Picture and sound
No picture
.Check if the antenna is connected properly •
.Check if the correct device is selected and connected properly •
Check the contrast or brightness setting in
h
>
Setup
>
TV
•
.
settings
>
Picture
>
Contrast
or
Brightness
The picture is poor
.Bad weather can influence the picture quality •
.Check if the antenna is connected properly •
Non-earthed audio devices, neon lights, high buildings or •
mountains can influence the picture quality. Try to improve the
picture by changing the position of the antenna or placing devices
.away from the TV
Check that the correct TV system is chosen in the Manual •
.installation menu
If only a certain channel is poor, try to fine tune this channel •
.with the Fine tune menu
.Read
Help
>
Setup
>
Channels
>
Manual installation - Analogue
The picture has poor colour
Check the colour settings in
h
>
Setup
>
TV settings
. Or •
.press
r
OPTIONS
to select a
Smart picture
setting
Picture delay when a game console is connected
To prevent picture delay, press
r
OPTIONS
, select
Smart
•
.
picture
>
Game
The TV does not remember my settings when I switch it back
on
Check whether the TV is set to the
Home
location. Press
h
•
.>
Setup
>
TV settings
>
Preferences
>
Location
The picture does not fit the screen
.Press
r
OPTIONS
,
Picture format
and select
Auto fill
•
The picture position on screen is not correct
To correct a shifted picture, press
r
OPTIONS
and select •
Picture shift
. Use the navigation keys to adjust the picture
.position. Press
OK
to stop Picture shift
If distorted screen edges are visible, press
h
>
Setup
>
TV
•
settings
>
Picture
>
Screen edges
and use the slider bar to
.enlarge the picture slightly
There is a picture but no sound
.Check the volume is not set to 0 •
.Check the sound has not been muted with
m
•
.Check that all cables are connected properly •
If no sound signal is detected, the TV automatically switches off •
.sound. This is proper operation and is not a malfunction
The sound is poor
Try any Smart sound setting, press
r
OPTIONS
,
Smart
•
.
sound
.Check that the sound is set to Stereo •
The sound comes from one speaker only
Check the Balance setting. Press
h
>
Setup
>
TV settings
> •
.
Sound
>
Balance
. Use the slider bar to set the balance
Sound delay
If there is an audio to video sync mismatch when sound comes •
from a Home Theatre System, an audio sync delay needs to be
set up. Read more about Audio to Video sync in
Help
>
Setup
.>
Devices
>
Audio to Video sync
Troubleshooting / Picture and sound
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