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38

11.Troubleshooting & FAQs

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Q14: Where can I find Important

Information manual mentioned
in EDFU?

Ans.: Important Information manual

can be download on the Philips
website support page.

Q15: When I project from my notebook

through “USB type C” connector
to this display, I cannot see
anything on the display?

Ans.: The USB C port of this display

is capable of receiving and
transferring power, data and
video. Please ensure that your
notebook/device USB type
C connector supports Data
transmission and supports DP
ALT mode for video output.
Please check if you have to
enable the functions via your
Notebook bios or other software
combinations to enable the
transmission/reception.

Q16: Why is this monitor not charging

my notebook from the USB type
C port?

Ans.: The USB C port of this display is

capable of giving power output
to charge notebooks/device.
However, not all notebooks or
devices are capable of being
charged from USB type C port.
Please check if your notebook/
device is capable of power
charging function. You may have
a USB type C port, but it may be
limited to only data transmission
function. If your notebook/device
supports charging function
through USB type C port, please
make sure that this function is

enabled from your system’s bios
or other software combination,
if required. It is possible that
the commercial policy of your
notebook/device may require
you to purchase their own brand
specific power accessories. In
that case, it may not recognize
and block the Philips USB type C
power charging function. This is
not a fault of the Philips display.
Please refer to the detailed
operation manual of your
notebook or device and contact
them.

Q17: When I connect USB C-A cable

to boost my hub functionality,
there’s always pop up a message,
how to off show this message?

Ans.: This message is USB Billboard,

however your hub functionality
is still workable, in order to
off show the message, please
consult your source device
vender.

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Содержание B Line 272B7

Страница 1: ...www philips com welcome B Line 272B7 EN User manual 1 Customer care and warranty 30 Troubleshooting FAQs 34 ...

Страница 2: ...play introduction 14 4 1 How to operate USB docking display through USB C to C cable 14 4 2 How to operate USB docking display through USB C to A cable 14 5 Image Optimization 18 5 1 SmartImage 18 5 2 SmartContrast 20 6 PowerSensor 21 7 Daisy chain function 23 8 Technical Specifications 24 8 1 Resolution Preset Modes 27 9 Power Management 29 10 Customer care and warranty 30 10 1 Philips Flat Panel...

Страница 3: ...y result in discoloration and damage to the monitor Remove any object that could fall into ventilation holes or prevent proper cooling of the monitor s electronics Do not block the ventilation holes on the cabinet When positioning the monitor make sure the power plug and outlet are easily accessible If turning off the monitor by detaching the power cable or DC power cord wait for 6 seconds before ...

Страница 4: ...u are not going to use it for an extensive period of time Unplug the monitor if you need to clean it with a slightly damp cloth The screen may be wiped with a dry cloth when the power is off However never use organic solvent such as alcohol or ammonia based liquids to clean your monitor To avoid the risk of shock or permanent damage to the set do not expose the monitor to dust rain water or excess...

Страница 5: ... your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instructions given in this manual have been followed 1 2 Notational Descriptions The following subsections describe notational conventions used in this document Notes Cautions and Warnings Throughout this guide ...

Страница 6: ...been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s ...

Страница 7: ... com welcome 使用产品前请阅读使用说明保留备用 Monitor Register your product and get support at www philips com welcome Quick Start 278E9 USB C C A B Line 272B7 Different according to region 2 Install the base 1 In order to well protect this monitor and avoid scratching or damaging of the monitor keep the monitor face down in the cushion for the base installation 2 Hold the stand with both hands 1 Gently attach t...

Страница 8: ...ington anti theft lock 3 Audio output 4 DisplayPort output 5 USB fast charger 6 USB downstream 7 Ethernet 8 USB Type C input Upstream 9 Display port input 10 HDMI input 11 Power Switch 12 AC power input Connect to PC 1 Connect the power cord to the back of the monitor firmly 2 Turn off your computer and unplug its power cable 3 Connect the monitor signal cable to the video connector on the back of...

Страница 9: ...eck for the availability of the most updated driver Note Please contact Philips service hotline for Mac address clone tool as necessary 5 USB hub To comply with International energy standards the USB hub ports of this display are disabled during Standby and Off modes Connected USB devices will not work in this state To permanently put the USB function in ON state please go to OSD Menu then select ...

Страница 10: ... Try to keep USB2 0 receivers away from USB3 2 Gen2 connection port Use a standard USB extension cable or USB hub to increase the space between your wireless receiver and the USB3 2 Gen2 connection port 2 2 Operating the monitor 1 Description of the control buttons 7 6 2 5 4 3 1 Switch monitor s power ON and OFF Access the OSD menu Confirm the OSD adjustment Adjust the OSD menu PowerSensor Change ...

Страница 11: ... looks slightly dim for optimum brightness enter to the OSD to set DPS to OFF mode Main menu Sub menu Picture Input OSD Settings Setup Language Color Audio USB Settings PowerSensor Picture Format Brightness Contrast Horizontal Vertical Transparency OSD Time Out Resolution Notification Reset Information English Deutsch Español Ελληνική Français Italiano Maryar Nederlands Português Português do Bras...

Страница 12: ...y of the native resolution alert can be switched off from Setup in the OSD On Screen Display menu Note When used as USB monitor the maximum resolution only support 2560 x1440 50Hz 5 Physical Function Tilt 30 5 Swivel 175 175 Height adjustment 150mm Pivot 90 0 Warning To avoid potential screen damage such as panel peeling ensure that the monitor does not tilt downward by more than 5 degrees Do not ...

Страница 13: ...n Then lift the monitor base 3 While keeping the release button pressed tilt the stand and slide it out Note This monitor accepts a 100mm x 100mm VESA Compliant mounting interface VESA Mounting Screw M4 Always contact manufacturer for wall mount installation 100mm 100mm 5 0 90 Display design may differ from those illustrated Warning To avoid potential screen damage such as panel peeling ensure tha...

Страница 14: ... Hello setting in Windows10 is complete Refer to Windows official website for the settings https www windowscentral com how set windows hello windows 10 Please note that Windows 10 system is required for setting up Windows Hello facial recognition with an edition lower than Windows 10 or Mac OS the webcam can work without the function of facial recognition With Windows7 the driver is required to a...

Страница 15: ... Click on Get started The setting is complete Note 1 Please always go to Windows official website to access the latest information the information in EDFU is subject to change without further notice 2 Different regions have different voltages with inconsistent voltage setting may cause water ripple when using this webcam Please make the voltage setting same as the voltage of your region ...

Страница 16: ...itor and laptop It can transmit video audio data network power through USB C cable USB C C Note Ensure your source device compatible DP Alt Mode over the USB type C to C cable 4 2 How to operate USB docking display through USB C to A cable 1 If your laptop doesn t have USB C port please connect USB C to A cable between this monitor and laptop waiting for a couple of minutes it will automatically i...

Страница 17: ...eboot in order to start using the USB docking display To verify the installation check to the Display adapters from your system the name of the monitor will be shown it means the DisplayLink software installation is successful 2 Controlling the display After the DisplayLink software is installed completely an icon appears in the taskbar This gives you access to the DisplayLink manager menu ...

Страница 18: ...und panel pop out it shows the default sound track is from this docking display 3 To change the sound output source right click on the audio default device click Disable then it will switch to the next sound output device if you want to switch it back right click on the source click Enable 4 Setting USB docking Ethernet 1 Open Network Connections window type ncpa cpl into the Start menu search box...

Страница 19: ... 65W which supports Intel NUC mini PC and other compatible devices 2 When both the USB C and the DC OUT port are used simultaneously for delivering power the USB C will be limited to 10W of power and the DC OUT port limited to 65W of power It is recommended to only use one of these ports for charging at a time to avoid the power limitation 3 DP out is invalid when DisplayLink is running 4 When con...

Страница 20: ...exclusive leading edge Philips technology that analyzes the content displayed on your screen Based on a scenario you select SmartImage dynamically enhances the contrast color saturation and sharpness of images to enhance the contents being displayed all in real time with the press of a single button How to enable SmartImage 1 Press to launch the SmartImage on screen display 2 Keep pressing to togg...

Страница 21: ...l values for the ultimate video display Game Turn on over drive circuit for best response time reduce jaggy edges for fast moving objects on screen enhance contrast ratio for bright and dark scheme this profile delivers the best gaming experience for gamers Economy Under this profile brightness contrast are adjusted and backlighting finetuned for just right display of everyday office applications ...

Страница 22: ...larity and viewing comfort for every type of content SmartContrast dynamically controls contrast and adjusts backlighting for clear crisp bright gaming and video images or displays clear readable text for office work By reducing your monitor s power consumption you save on energy costs and extend the lifetime of your monitor How does it work When you activate SmartContrast it will analyse the cont...

Страница 23: ...erSensor efficiency and proper detection please position yourself directly in front of your monitor If you choose to position yourself more than 100 cm or 40 inches from the monitor use the maximum detection signal for distances up to 120 cm or 47 inches Setting 4 Since some dark colored clothing tends to absorb infrared signals even when the user is within 100 cm or 40 inches of the display step ...

Страница 24: ...rational unless and until it is readjusted or the default mode is recalled If you find that the PowerSensor is excessively sensitive to nearby motion for some reason please adjust to a lower signal strength Keep sensor lens clean if the sensor lens is dirty wipe it with alcohol to avoid reducing of distance detection ...

Страница 25: ...1 Depending on the capabilities of your graphic cards you should be able to daisy chain multiple displays with various configurations Your display configurations will depend on your graphic card capabilities Please check with your graphic card vendor and always update your graphic card driver 2 There are two modes available when you daisy chaining Clone and Extend enter the following OSD manual pa...

Страница 26: ...splayPort Out USB USB C3 2 Gen2 x 1 upstream DP Alt mode Power Delivery up to 65W data transmit USB3 2 Gen2 x 4 downstream 1 w fast charging USB C Power Delivery USB C up to 65W 5V 3A 9V 3A 10V 3A 12V 3A 15V 3A 20V 3 25A Input Signal Separate Sync Sync on Green Audio In Out Audio out RJ45 Yes through USB C port Ethernet LAN 10M 100M 1G DC output DC output x 1 support 19V 3 42A max 65W USB C dockin...

Страница 27: ... Standby mode 0 5W 0 5W 0 5W Off mode 0 3W 0 3W 0 3W Off mode AC switch 0 W 0 W 0 W Heat Dissipation AC Input Voltage at 100VAC 60Hz AC Input Voltage at 115VAC 60Hz AC Input Voltage at 230VAC 50Hz Normal Operation 123 55 BTU hr typ 123 89 BTU hr typ 124 23 BTU hr typ Sleep Standby mode 1 71 BTU hr 1 71 BTU hr 1 71 BTU hr Off mode 1 02 BTU hr 1 02 BTU hr 1 02 BTU hr Off mode AC switch 0 BTU hr 0 BT...

Страница 28: ... operation 10 to 90 Atmospheric pressure Non operation 500 to 1060hPa Environmental and energy ROHS YES Packaging 100 recyclable Specific Substances 100 PVC BFR free housing Cabinet Color Black Finish Texture Note 1 This data is subject to change without notice Go to www philips com support to download the latest version of leaflet 2 To enable USB docking USB C C or USB A C when your data transmis...

Страница 29: ...6 25 37 88 800 x 600 60 32 46 88 800 x 600 75 00 48 08 800 x 600 72 19 47 73 832 x 624 74 55 48 36 1024 x 768 60 00 56 48 1024 x 768 70 07 60 02 1024 x 768 75 03 44 77 1280 x 720 59 86 60 1280 x 960 60 63 89 1280 x 1024 60 02 79 98 1280 x 1024 75 03 55 94 1440 x 900 59 89 65 29 1680 x 1050 59 95 67 50 1920 x 1080 60 00 88 79 2560 x 1440 59 95 111 03 2560 x 1440 74 97 Note Please notice that your d...

Страница 30: ...5 75 03 67 50 1152 x 864 75 75 00 68 68 1152 x 870 75 75 06 44 77 1280 x 720 60 59 86 47 78 1280 x 768 60 59 87 60 29 1280 x 768 75 74 89 49 70 1280 x 800 60 59 81 60 00 1280 x 960 60 60 00 63 89 1280 x 1024 60 60 02 79 98 1280 x 1024 75 75 03 55 47 1440 x 900 60_ RB 59 90 55 94 1440 x 900 60 59 89 75 00 1600 x 1200 60 60 00 65 29 1680 x 1050 60 59 95 67 50 1920 x 1080 60 60 00 74 04 1920 x 1200 6...

Страница 31: ...able shows the power consumption and signaling of this automatic power saving feature Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 36 30W typ 190W max White Sleep Standby mode OFF No No 0 5W typ White blink Off mode AC switch OFF 0W typ OFF The following setup is used to measure power consumption on this monitor Native resolution 2560 1440 Contra...

Страница 32: ...n higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together ap...

Страница 33: ... in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables Three adjacent lit sub pixels one white pixel Note A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots Black Dot Defects Black dot defects appear as pixels or sub pixels t...

Страница 34: ...Total bright dot defects of all types 2 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 1 Distance between two black dot defects 15mm Total black dot defects of all types 5 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 5 or fewer Note 1 or 2 adjacent sub pixel defects 1 dot def...

Страница 35: ...epair and return service however the user will be responsible for all costs accrued If the Certified Service Partner cannot perform the required repairs under the offered extended warranty package we will find alternative solutions for you if possible up to the extended warranty period you have purchased Please contact our Philips Customer Service Representative or local contact center by Consumer...

Страница 36: ...Start Guide Check to see if the monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any tr...

Страница 37: ...ay result in severe burn in or after imaging or ghost imaging symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Image appears distorted Text is fuzzy or blurred Set the PC s display resolution to the same mode as monitor s recommended screen native resolution Green red blue dark and white dots appears on the screen The remaining d...

Страница 38: ...card graphic driver and monitor together determine the available resolutions You can select the desired resolution under Windows Control Panel with the Display properties Q5 What if I get lost when I am making monitor adjustments via OSD Ans Simply press the OK button then select Reset to recall all of the original factory settings Q6 Is the LCD screen resistant to scratches Ans In general it is r...

Страница 39: ...Image or Ghost Image in LCD panels Ans Uninterrupted display of still or static images over an extended period may cause burn in also known as after imaging or ghost imaging on your screen Burn in after imaging or ghost imaging is a well known phenomenon in LCD panel technology In most cases the burn in or after imaging or ghost imaging will disappear gradually over a period of time after the powe...

Страница 40: ...ooks or devices are capable of being charged from USB type C port Please check if your notebook device is capable of power charging function You may have a USB type C port but it may be limited to only data transmission function If your notebook device supports charging function through USB type C port please make sure that this function is enabled from your system s bios or other software combina...

Страница 41: ... responsibility of Top Victory Investments Ltd and Top Victory Investments Ltd is the warrantor in relation to this product Philips and the Philips Shield Emblem are regis tered trademarks of Koninklijke Philips N V and are used under license Specifications are subject to change without notice Version M7272BUHE1T ...

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